Customer Ratings & Reviews

Great MacBook and has worked flawlessly! Very fast speeds and a nice upgrade from an iPad!

I lacks 10-15% on single core from the latest M4, but the multicore performance is slightly better than M4. Plus given a huge 1TB storage, the price is absolutely a steal.

Works perfectly as described. Shipping was faster than expected too!

love it, works really well and has great storage. for an older Mac with pro chip worth it!

the unit arrived with 82% battery health which is expected but whether prefer something newer, with better capacity

I ordered Geek Squad Certified Refurbished MacBook Pro 14" Laptop - Apple M1 Pro chip - 16GB Memory - 1TB SSD - Space Gray. After I opened the box I saw samsung travel charger and $2 cable. I talked to customer service right away and being told that I can go any Best Buy store and exchange with apple charger. I went to San Marcos, CA Best Buy store but they told me they cant exchange charger so they gave me 2 options either I have to pay $80 to get charger or I have to return whole order. Long story short, I returned the product right away and will not shop from Best Buy anymore. its your decision to order Geek Squad refurbished macbook but I wouldn't recommend.

Not 10-core cpu and 1 TB storage but 8c cpu and 512 GB storage. If the geek squad cannot even make the specs right, how can you trust them to refurbish a computer.

I was looking for a newer Mac book to replace my 2012 Mac book. I did not want to spend the money for a brand new unit and this is the perfect unit as it had everything that I wanted including.

Wrong model MacBook Pro was sent to me. They were unable to replace it with the correct model. No apologies, a very big hassle sending it back, I had to wait 10 days to get a refund. Awful experience, stay away from Best Buy....

Dead on arrival. Be aware that online returns must be started online - in store, they'll try to give you store credit.

This is not a review of the product but of Best Buy. All I’m going to say is don’t expect Best Buy to treat you as a customer regardless of history. Just go into every transaction with the lowest expectation of what you will receive. If it turns out good, you are lucky, otherwise don’t say i didn’t warn you.

I ordered this “Geeksquad Certified” 14” MacBook Pro with 16GB ram and 1 TB hard drive, 16c GPU…and received a 13” MacBook Pro with touch strip. Could be even been an intel one for all I know. Scam. Good thing I took an unboxing video because I had heard of others getting scammed by Geeksquad certified.

Received with a large dent and part of the body is bloated. Doesn’t seem safe, as I don’t know if battery was impacted. These most certainly aren’t refurbished or even well managed. As many people have gotten the wrong MacBook altogether or a different model entirely.

Got really lucky to snag one of these. The unit I recieced wasnt pritstine but still in very good condtition. Cosmetically, there are a few smudges and very fine scratches on the screen and the top lid is out if alignment by about a millimeter. The charger isnt new but is in good condition. The machine had 88 charge cycles when i recieced it and the battery is very strong. Overall incredible value for the price.

When this came out there was nothing else like it. Great screen, great audio, great trackpad, great keyboard, great battery life, and great SOC. Nothing negative to say about this

DO NOT I REPEAT DO NOT PURCHASE A BESTBUY/GEEKSQUAD REFURBISHED MAC.