Customer Ratings & Reviews

I don’t like leaving bad reviews. Especially since I like Best Buy a lot and they took it back with no issues at all as well as refunded my money fast. The product deserves a 1 start but Best Buy gets a 5 star so I put it in the middle. Product - First when the product was sent to me it had the wrong cables for power and it didn’t have a data cable just a charging cable. That cause major issues at first. Best Buy offered to swap them out in store. Didn’t get around to it cause I had spares. For the console itself it had its own issues where it would brick itself a lot which would take forever to get the system running again. After doing updates it got better but still would happen after not playing for days. After that I just returned the system too many issues

Very easy to setup. Using it everyday and performace is great

So far the playstation runs well. It is operating as intended. I woukd suggest at least wiping the console and controller off. I completely understand these are refurbished or used.. but a lysol wipe before sticking it in the box would be nice.

The PlayStation came with two controller and they work amazingly good, and perfectly. They have great sensibility, They came with there cables and I recommend this to anyone who’s looking for a controller.

It's perfect!! Exactly what I wanted! Also it was very well packed in the box, ensuring it wouldn't get broken!!!

The console is very good and works extremely well would recommend it 100 times out of 10 , Good if you don’t have the money for ps5

Fairly priced and works well so far. We opted to buy the refurbished from Best Buy vs other retailers hoping with the understanding that they will stand behind their products.

Everything is great! Easy hook up. Everything was wrapped individually.

I have been using the console for a few weeks now and is working great. It was in good condition and came with all the necessary accessories to hook the console up.

Great gaming system and i love the performance on it

Works well. Like new! Plenty of space and my daughter has enjoyed it.

I am so satisfied with the game...thank you..My grandson and myself enjoy playing the game

The price was legit, the product was in a great and 100% legit condition, and The GB was definitely legit the great deal.

I excellent condition works perfectly and fast delivery

My kids loved it great condition great price only thing missing was the stand

Can't get PlayStation subscription can't download anything

The ps4 was in perfect conditions, nothing wrong at all. Looked shiny and clean and indeed it was. It was a last minute surprise gift for my boyfriend and I was very thankful for it being available. I was originally going to buy the 1Terebite ?, and as soon as i went to checkout someone had already purchased it. Thankfully there was a second choice just as good. Definitely recommend.

Ordered two different items and had to return both of them. The first one had hilariously slow internet speed and the controller could never connect without a cable. The second one had its power and disc buttons pushed into the console, making it annoying to turn on the console without accidentally holding down the power button indefinitely. Other than the item, shipping and returns were fine, and the support team was helpful

ps4 is going to be one of my best system to have especially, when you need to replace the old one..runs good a and plays well..

So far it works fine. My granddaughter is enjoying it