Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
TI-GSRF SONY PLAYSTATION 4
SKU:
6509621
$129.99
Save $170
The comparable value is $299.99

Customer reviews

Rating 3.9 out of 5 stars with 166 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.1 out of 5 stars

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Controller

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers regard the Geek Squad Certified Refurbished PlayStation 4 (500GB) positively for its overall performance, with users reporting it operates as intended. Many are pleased with the console's condition upon arrival and think the price is reasonable. However, some customers have reported issues with controller connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 166 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks brand new and performs well not loud also came with 2 controllers and overall good price

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Controller does not hold a charge

    |
    Best Buy Employee
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Console works fine but the controller battery doesn't hold a charge

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good option has had some issues with ejecting discs but a good system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works brand new! No problems at all! I would definitely recommend going with this.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Best Buy Employee

    Rated 5 out of 5 stars

    Fair price. Great quality

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love it. I got it for $100 with employee discount. Brand new controller & cables, refurbished excellent condition ps4

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Not one problem !!!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any problems with it what so ever ,,it was updated and ready to go when I plugged it in to my tv ,,,I will look at geek squad again for refurbished electronics.....

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the refurbished PlayStation 4 for my grandson. It came exactly as advertised and is working like brand new. Very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, worked like it should, it came with the remote but, did not come with a headset although it was listed in the description of what was in the box when purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 original

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console works fine the graphics is excellent It’s a good console if you want a console that’s 10 years old

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks perfect! Great way to save a buck and make the grand babies happy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    PS4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Package came on time. Awesome packaging, it came with everything needed nothing was missing. Great price for a used system. Thank you

    I would recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 3 out of 5 stars

    Ps4

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok...device worked well had trouble connecting the controller and had to return for a new one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Second time buying shipping was delayed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time getting this item. 1st time it was amazing worked perfectly wasn’t damaged, but the second time the shipping was delayed for a couple weeks and I ended up just canceling the order because it’d be too late.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Controller was very dirty. But console clean. Very easy yo order. Great fast pock up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So goood

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product, the best purchases im made in my life

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Quality is top tier!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase- Although it is a refurbished model, it works and looks like new! This made a great gift for my boys! They love it!

    I would recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 1 out of 5 stars

    HORRIBLE EXPERIENCE

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went into the local store for pick up, opened thr box in the store to ensure all was good & realized we were missing the “chat headset” talked to a manager who confirmed the ad does include a chat headset but nothing he can do?? Ok. We leave & call customer service regarding the chat headset, was told either the store can replace the missing item or i can return the entire game console. My son wants the game, fine, we chalk it up. Literally the first two days SO many issues with the console & controller- hit or miss if it works. We took the game straight back to the store ASAP! Nothing but issues & no resolutions, just a bunch of people saying they cant do anything. Product was crap. After the return we went across the street & bought a PS4 1tb for $20 more.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Controller
    Best Buy Employee

    Rated 3 out of 5 stars

    Controller issues

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Controller is messed up. Disappointed. PS4 was ok though.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    PS4 pro

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps4 is in great shape and condition no scratches no dents working perfectly fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas time.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package came on time and it was intact. It was everything they said it would be.

    No, I would not recommend this to a friend