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Customer Ratings & Reviews

$199.99
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Comp. Value: $429.99

Customer reviews

Rating 4.1 out of 5 stars with 245 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.2 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the overall performance and condition of the Geek Squad Certified Refurbished PlayStation 4 Slim 1TB console. Many are happy with the console itself, its price, and its speed. Some customers have expressed concerns regarding the storage space, noise level, and packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 245 reviews
  • Rated 5 out of 5 stars

    Playstation 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kiddos prefer this over the Playstation 5 its a good game counsole

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good++++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is intact and got no faults, just not a new device….

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Crashed but local support was amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this online and was able to set it up, and download a game before it crashed. I went through all the steps in troubleshooting including updating software etc. After crashing it was stuck in safe mode unable to function. Was overall frustrating and disappointing. However, I had a consultation at my local Best Buy where the geek squad staff was beyond amazing and helpful. Can’t say enough good things about them. I ended up returning and getting another refurbished model. Have always had good experiences with in store staff and because of that felt confident enough to order another from Best Buy knowing the support is there.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt work at all

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Casing was broke and xbox doesnt work, bought refurbished

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came with everything but the headset. game works like new, controller works like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only store that would even attempt to order me a PlayStation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. I can recommend buying refurbished from BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandsons’ comments

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my grandson. He says games play faster and it is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really rate this, it was a Christmas present. My man loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Will be a great Christmas girft for my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre owned itEm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product in time delivery. No issues at with being pre owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My ps4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite entertaining and interesting for my children

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Playstation 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a roach in package and would not load. Kept restarting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Device. Great games compatibility choices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PS4 bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sent a defective controller and they wanted me to return the whole bundle. I ended up buying another 68 controller to save myself the hassle. Do not buy online bundles even though it says geek squad certificated because that should've been caught before shipping

    No, I would not recommend this to a friend
  • Cons mentioned:
    Packaging

    Rated 2 out of 5 stars

    Playstation 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation wasn't packed really well it came like somebody trow the playstation in the box

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful. Product came extremely damaged. Immediately crashed and failed. Ordered a 1tb and received a 500gb

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is working fine, When I got it it was all dirty

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 arrived damaged and external casing was scratched to heck with a controller that had a broken thumbstick. Who certified this? I will have to make a return after I get back into town. This is horrible and I cant believe no QA was done on this. I was not gonna write this but I dont want anyone else falling for this kind of ba advertising. The item cam in an oversides brown box which was wrapped on the top and bottom really well. But not on the sides (likely why the main damage happened).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Console BLOD

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During setup, the console booted up and I got to the home screen. I then started software update and my screen went blank and the unit went into BLOD. I tried everything to get it to power up again, such as switching out the HDMI cable and attempting to boot into Safe Mode but nothing worked.

    No, I would not recommend this to a friend