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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $429.99

Customer reviews

Rating 4.1 out of 5 stars with 239 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are delighted by the performance and condition of the Geek Squad Certified Refurbished PlayStation 4 1TB Console, frequently praising its functionality and describing it as working perfectly. Many also appreciate the reasonable price. However, some customers reported issues with the controller and discrepancies in the advertised storage capacity, as well as concerns about the packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-239 of 239 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly and works well for a reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    BEST THING I BOUGHT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much its tge best thing i couldve bought

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    PS4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery, no issues it’s like brand new. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works fine only issue is power button and reset button doesn’t work over all love the system.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 2 out of 5 stars

    Not the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was kinda dinged up and the controller was broken when I got it had to spend 70 dollars for a new controller and this consol said 500 gb and it only comes with 350

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps4 Was kinda laggy but i managed to play on it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this item still makes an excellent choice of gaming experience that fits your desire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best purchases I’ve ever made from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Box was kind of sketchy opened it up to make sure it wasn’t damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good, I am agree with that.appreciate it. Thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The game

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love playing the game 2k and want to pass down so we can play together

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not very refurbished

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a Christmas present for my daughter. Opened up Christmas morning and she was very excited but after setting it up for her it will not turn on. Very disappointing to have Purchased something that is not working. Now she is upset and I have to deal with returning it and trying to get it fixed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Y

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bhhhhhhh&hhhhh8xt8x8txt9xy9xy9xt9x9tx9txy9xd5dtdtctx5x

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ps4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the ps4 come in the original box ? Please Can someone let me know before i buy it ??

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ROBBED, DIED AFTER 6 MOS, THEY SAID CALL SONY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BROKE WITHIN 6 MOS., THEY SAID SEND IT TO SONY...actually, they said no problem we'll fix it, gave me a geeksquad appointment and THEY said they won't touch it and don't know why bb com would send me there. Called back and they said either send it in to sony OR they could offer me a 15 consultation at geeksquad...even tho i had just been there. Grrrr

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept shutting off when playing loud fan playing games not fun

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ill never do this again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case of the console is broken. Cracked. Zero install instructions. Came in a box with wires and controller. I would think and expect a refurbished item is in good condition. Extremely disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps4 refurbished

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong ps4 asked for slim gave me a different one will NOT be buying no more things from best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just opened for Christmas and doesn't work!! Very disappointed for my grandson

    No, I would not recommend this to a friend