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Customer Ratings & Reviews

$199.99
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Comp. Value: $429.99

Customer reviews

Rating 4.1 out of 5 stars with 245 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.2 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the overall performance and condition of the Geek Squad Certified Refurbished PlayStation 4 Slim 1TB console. Many are happy with the console itself, its price, and its speed. Some customers have expressed concerns regarding the storage space, noise level, and packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 245 reviews
  • Rated 1 out of 5 stars

    DO NOT BUY- Crapped out after owning for 5 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent good money on this (around $200) assuming it would be a nice gift for my sons birthday. It lasted not even 6 months and when I brought to geek squad for repairs, they sent it out and then sent back saying they couldn’t find the parts needed and we were out of luck. I am very disapointed and will never support Best Buy again. DO NOT buy this refurbished product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system I am buying another one I thought the would work as fine as it were new but it does stand for it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No Complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, set it up for christmas and was very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very happy with purchase and made my son very happy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I'm satisfied with my order and purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I i got my order more early than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love the ps4 can’t stop playing, works great.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    refurbished but in excellent shape

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great my son loves it its refurbished but it works like a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent product my son enjoys it and has no problem with it. I recommend it to anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, no problems works perfectly!! Everything included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 works as if it was brand new. No lag in gameplay or internet browsing.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun machine and very reasonable price. Great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Playstation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase on time and looks like new woeks great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality, i didn't had any truble yet, good controller in perfect state.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad at all. Perfect Christmas gift on a budget

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and fit my budget could not ask for more.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this online and went to pick it up .... everything was fine until I realized that the game bundle was not included, I talked to the service support and they gave me a case and told me to check the box, I literally took it apart but it was not in the package, the support told me to print my invoice and that the store would give me the game. Surprise! I ran into the most rude, unfriendly and unfriendly customer service (BestBuy Bayshore), the answer: IF YOU WANT YOUR MONEY RETURN THE CONSOLE I CANNOT HELP YOU, words of the customer service manager even telling here that the support had told me that they could and that I had an open ticket. .... at this point I wanted only for what I paid but I will really return everything and buy a new console in a place where they don't treat the customer like nothing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    PS4 best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!!! Nice my son loved.. fast.. my love plays

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation controller was not working properly and was difficult to charge

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nephew loved this for christmas! The 1TB system works great and im glad i went with the refurbished version so i could get higher Storage

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 2 out of 5 stars

    Bad advertising

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had gotten this for a gift and I had expected it to atleast come in the box but since its refurbished I got a box with the console and control with the wires just skewed around the box so if your getting it to gift i wouldnt reccomend but to upgrade to a better ps4 for yourself its cool

    No, I would not recommend this to a friend
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