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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 111 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers love the excellent condition and quality of the Geek Squad Certified Refurbished Switch OLED Console - The Legend of Zelda: Tears of the Kingdom Edition. Many praise the vibrant OLED display and impressive graphics, particularly highlighting the console's beautiful design. The functionality is also consistently lauded as flawless. While some minor box damage was reported, the overall customer experience appears overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 111 reviews
  • Pros mentioned:
    Condition, Quality

    Rated 5 out of 5 stars

    Like Brand New!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with my Geek Squad Certified refurbished Nintendo Switch OLED model. I purchased the Legend of Zelda Tears if the Kingdom special edition console . I cannot believe it is refurbished! The console is in excellent condition. The joysticks on the joycon controllers have very good tension. There were minor dings on the actual box but that was it. It appears and functions just like a brand new console. I was so happy I put ny faith in Geek Squad. This was a fantastic value. You will not be dissapointed!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Worried about refurb? Don't be!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished OLED Switch came & I was a little worried about it (was a Xmas gift) working properly. After charging it up I put it through the paces & everything worked great. Wasn't a scratch to be seen, device was in excellent condition. Controllers both worked proper & no stick drift issues. Box had some rough corners, but that was it. Glad I got the refurb & saved a few bucks! Plus kiddo is ecstatic, thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Functionality

    Rated 5 out of 5 stars

    10/10 would reccomend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up a day earlier than it said, looks brand new. Works flawlessly. Would recommend purchasing this instead of spending the almost $400 after tax for brand new one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Oled display

    Rated 5 out of 5 stars

    Great game system for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Zelda print switch is gorgeous to look at I love it with its OLed screen it’s bigger than the original switch. Great graphics and play

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 1 out of 5 stars

    sent wrong model inside zelda packaging

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    expecting to find the switch with the zelda edition, i received the basic white oled version

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics, Oled display, Quality

    Rated 5 out of 5 stars

    Skeptical purchase, exceeded expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the Nintendo Switch OLED Console in The Legend of Zelda: Tears of the Kingdom Edition from Best Buy, and I have to say, it's been a surprisingly great experience. Despite my usual skepticism with refurbished items, this Geek Squad Certified Switch has really impressed me. The console arrived in great shape, and the Geek Squad certification gave me peace of mind about its performance. The OLED display is fantastic, and the special edition Zelda design in green looks sharp. It's clear that Best Buy and Geek Squad put effort into making these refurbished units top-notch. In terms of performance, the Switch is working smoothly. No issues or glitches—I'm getting the gaming experience I was hoping for. The Joy-Con controllers are responsive, and overall, it feels like a new device. The value here is hard to beat. I got a high-quality gaming console with a cool design, all at a much lower cost. This purchase has definitely changed my perspective on refurbished electronics. Best Buy and Geek Squad earned some points with me. If you're considering a refurbished item, I'd say give it a shot. I'm giving it five stars without any complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refurb

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, all items were like new. There was minor wear on the backside but is negligible. Everything works as expected. This limited edition was a must have and saving a substantial amount off the retail price was a huge bonus. It doesn’t hurt that the manufacturers warranty remained intact. The only negative issue is that it isn’t eligible for protection plan. I was happy to get the original box; although, it was a bit battered and worn. This did not affect the product inside. I’ve wanted an OLED since they came out and the Legend of Zelda edition is a huge bonus. The art work on the console, dock, and joy cons are stunning. The larger screen makes a big difference when playing off the tele. If you’re worried about buying Geek Squad refurbished items; don’t be! I am very satisfied with the product!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Graphics

    Rated 5 out of 5 stars

    Perfect experience from open box!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a blemish-free, working product. Its just like a brand new Switch at a big discount! Also love the Zelda special edition look. If you're on the fence whether to buy the open box or a new in box unit, do yourself a favor and save the $60 and go with the open box!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Oled display

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my switch to the zelda oled and was a little nervous about it being the refurbished one. I have had no problems with it, and i cant even tell it was refurbished. Its amazing

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    +15% Discount For Refurb

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practically new. I did receive a defective left joycon, but I submitted free warranty repair directly with Nintendo and got it back within 2 weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Functionality

    Rated 5 out of 5 stars

    ✨✨

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came quicker than was expected. All parts work perfectly and there was no damage or wear on the parts or packaging. Works as expected and is so lovely! Happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Box condition

    Rated 5 out of 5 stars

    Great gift :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my partner and he loves it! The box had minor damage, but completely understandable given that it's refurbished, but loved it :)

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Quality

    Rated 5 out of 5 stars

    Best buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new great size and love the link decorating very good value saved $60 on refurbished which feels boxed and new to me

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Quality

    Rated 5 out of 5 stars

    Nintendo switch oled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. The switch oled has such a wonderful screen and good graphics

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Oled display

    Rated 5 out of 5 stars

    Upgrade your console, you will not regret it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome OLED! Beats the other older models, must try to believe it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Quality

    Rated 5 out of 5 stars

    Refurbished Switch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it!! great quality and in perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Almost like new

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console looks practically brand new but it did come a little dusty. I was lucky enough to purchase it in store, and was able to confirm that it came with all the original parts and that it was in good condition. Please make sure to test it before the return window. Note: it doesn't come with the game.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Best yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best looking nintendo switches yet. Great performance, great quality, like how it looks. This is one of the best consoles devices that everyone needs to own. Despite the low storage capacity, this device allows for the installation of a sd card for more memory and more game play of your favorites games.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little concerned about buying a refurbished switch, but it works fantastic! No issues, no scratches or loss of texture/color on the console or joycons. You would never know this switch was refurbished. All pieces that would normally be in a brand new box were there. Very very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    A Bigger Screen makes everything better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old Nintendo for this piece of art and you can tell the difference right away. Screen it's bigger, Battery last longer, Oled display and the kickstand actually works. If you can upgrade to this one do it

    I would recommend this to a friend
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