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Customer reviews

Rating 4.6 out of 5 stars with 640 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the practically new condition and portability of the Geek Squad Certified Refurbished Switch – OLED Model. Many appreciate the screen size and OLED display, as well as the overall quality. However, some customers have experienced issues with the Joy-Con controllers and packaging, while others have expressed concerns about storage and the dock's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 640 reviews
  • Rated 5 out of 5 stars

    Switch

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system and got it for a great price win win in my book

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal and nice gaming system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you miss the Wii this is a good gaming system for you.

    I would recommend this to a friend
  • Cons mentioned:
    Refurbished

    Rated 1 out of 5 stars

    NOT WORKING - MALFUNCTION

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a refurbished item, trusting the Geek Squad Certified guarantee, however upon receiving this item, it does not power on. My family brought it to Peru where I live, where I was hoping to gift it to my 7 year old son for his birthday and it does not work. I am really disappointed by this purchase because I had heard refurbished items from Best Buy could be trusted. My son's brithday is in a couple of weeks and I now have no chance of making it on time. The only solution I see is to buy a new one in Peru, where it is more expensive, and lose all the money from this purchase. Open to hear any help Best Buy could provide, including a full refund for the console (the games I believe are fine as they came fully sealed).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Looks brand new!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and plays like it’s brand new! Wouldn’t have had any idea it was a used model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refurbish item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it refurbished and item works perfectly without any issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not quite refurb so much as used and scratched

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this thinking it would be just fine condition, but upon inspecting the back and the controllers, they were scratched thoroughly like a child had thrown that thing I deep clean for an hour, and it looked a little better but it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished Switch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and no issues at this time. Grandson loves it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switchmaniac

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld videogame ever released, very good!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I have had no problems with it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome game system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming system. Grandson loves it. Definitely recommend it..!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new screen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OLED screen is definitely worth the upgrade by itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refurbished switch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my husband as a surprise. He loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished OLED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in original box had all the accessories no complaints here.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    If you see it, Snag it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was originally nervous & not knowing what to expect in the mail. I was nervous for NOTHING this looks completely new not a scratch in sight. Works flawlessly too w/ no drifting. & did include original box & accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh its ok eh its ok Eh its ok eh its ok Eh its ok eh its ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in quickly and in the original box and mostly all packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like new but cheaper

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just find dont over think it get it while you can.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NS review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for the legend of Zelda, running smoothly, not perfect but good enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for playing video games. Sometimes the joycon don't respond but it still works

    I would recommend this to a friend
  • Cons mentioned:
    Packaging

    Rated 5 out of 5 stars

    Switch OLED is amazing to buy refurbished!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using my switch for a month now and I'm super happy with it! It feels like it's new and I see no difference between a new one. The only downside was the somewhat damaged packaging of the switch

    I would recommend this to a friend