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Customer reviews

Rating 4.6 out of 5 stars with 640 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the practically new condition and portability of the Geek Squad Certified Refurbished Switch – OLED Model. Many appreciate the screen size and OLED display, as well as the overall quality. However, some customers have experienced issues with the Joy-Con controllers and packaging, while others have expressed concerns about storage and the dock's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 640 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nintendo switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product my kids love how clear the screen is and that they can take it on the go or just play it on their tv

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    No Regrets.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a anniversary gift for my husband. He loved it! Very nice screen size and loved how it can connect to our TV.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition! Much bigger than the other one! I’m also happy that I get to play Wii sports on this one as well!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Switch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In excellent condition for being used. I play with it almost daily.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Best Purchase EVER!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! You would have never been able to tell that it was used, other than the packaging. It came in nearly perfect condition, there were no scratches and it’s been up and running the same from when I’ve gotten it over a year ago.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Needed More Switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished is never a bad way to go when you need more controllers an an extra screen to get game time in with your kids. Both the Switch and controllers were in great shape and perfect working conditoon, and now we can play as much Mario as the kids want

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great console, refurbished looks like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system and if you primarily play in handheld/portable mode it’s a solid upgrade from the original model for the refurbished price. The screen is vibrant and the reduced bezels are visually appealing, even if the still-720p screen is now slightly less sharp. Can’t wait to play the Breath of the Wild sequel on this.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Refurbished OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about 3 weeks now, and it is working as it should, zero issues. Obviously, if you are getting a refurbished item, you may have a different experience than I have had, so take this with a grain of salt.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nintendo

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new Nintendo switch. Bigger screen and better graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Works Perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my partner who typically enjoys ps/xbox console gaming and he loves it. I love the screen size compared to the original switch because that was his only complaint with a portable system. Being refurbished doesn't seem to bother it any. Just no fancy box.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! My kids love it! They can take it everywhere and its easy to charge and navigate!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My Oled Switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my item on time and it was packaged and delivered very very well, the item didn’t look or worked like it was a refurbished item, it looked like a brand new item. Everything worked perfectly, I love it and will order again soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a switch 2.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for good price. Works great and the controllers feel good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent update to the base conole hardware

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you looking for a revolution in play, the new OLED Switch won’t be that but if you want a brighter and more visually descriptive screen a and better kickstand then you will enjoy the changes. I feel like the battery life is better than my older base model butnive had my orioginal switch since launch ao it might also be battery degradation

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    You get what you read.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console was basically new. Still had some factory sealed stuff but everything looked great. No scratches or cracks on the screen. Everything thing was clean and some minor dust but nothing serious. Worth saving the extra money for another use. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nintendo switch oled

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it!!! We all play together as a family and we can take it on the road! Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Worthy upgrade.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Switch to replace my day 1 v1 Switch. The new OLED screen is larger, brighter & more beautiful. The improved kickstand is 100x better than the flimsy old one. Definitely worth the extra $50 over the V2 Switch. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Ok for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kid loves it, other kid has the original Nintendo Switch, this one is slightly better.

    I would recommend this to a friend
  • Cons mentioned:
    Joy-con, Refurbished

    Rated 2 out of 5 stars

    Pre-owned. Not refurbished.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product I received is not refurbished. At best, it’s a used return. The system I received worked great just with an almost imperceptible scratch on the screen, but the white joycons and docking station were UNBELIEVABLY dirty. They were totally discolored with dirt accumulation, oils, and—I’m not even joking—cheeto dust. It took an hour with disinfectant and a magic eraser to get it looking new again. The system itself was not reset to factory setting and had an extensive amount of save game data on it, as well as Wi-Fi connections, and saved Nintendo account information. This was a heavily used console before it was resold and was not refurbished. 2 stars because the savings were good and the peripherals in the box were all new.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great buy for another occasion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the switch. My daughter and i fought over our one console so much that we had to buy another one. The ease of it is so simple. The directions are step by step no hassle or confusion.

    I would recommend this to a friend