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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 639 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the practically new condition and portability of the Geek Squad Certified Refurbished Switch – OLED Model. Many appreciate the screen size and OLED display, as well as the overall quality. However, some customers have experienced issues with the Joy-Con controllers and packaging, while others have expressed concerns about storage and the dock's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 639 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it came in very quickly and works perfectly just as new.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Oled

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. I would definitely buy it again! Like new

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 2 out of 5 stars

    Scratches on the Screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box, I noticed several scratches on the middle of the screen, which is frustrating for a device in this price range. I expected better quality, especially given the cost. The OLED screen is fantastic, but seeing those scratches every time I play is a constant reminder that the quality control could be improved. Overall, it’s a solid console, but I wish I had received one that lived up to the expectations and did not have as many scratches.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nintendo has not disappointed in 3 decades they are always ahead of their time and I live that their consoles are more family oriented, though would prefer not carrying a video game anywhere anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a great Christmas gift for the kids! Made me think back to my younger years.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the extra change for the great screen!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great! just like new

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was very skeptical and afraid that I would be unlucky enough to get a defective product. refurbished products are very uncertain but i'm glad i purchased it when i did. it works great and you can buy a micro sd for faster speed from amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew is in lover with this, He loves his new gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite nintendo so far! Great graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item in perfect condition. Barely any use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work wonderfully and has no problems what so ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly didn’t know what to expect from this purchase, as it was my first switch and my first Pre Owned device. Fresh out of the box it felt like a new console. The joy cons and all other pieces of equipment were separately packaged and there were zero noticeable damages.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Posting

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Posting of content in exchange for compensation of any kind including the receipt of free or discounted products other than through the verified Best Buy Tech Insider Network program, or posting reviews on behalf of the manufacturer of the product being reviewed

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Nice screen.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oled screen makes a difference. Worth the upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Faulty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home button doesn't work so if I want to exit or quit a game I need to use a separate controller. At least I had one already, otherwise it would be impossible to play multiple games without buying another controller. Annoying when I want to play handheld though, which is the whole reason I bought the OLED version.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical to purchase this, but at the price (and since none were new in stock), I took the chance. I was pleased to find that I basically got an open box unit. Everything was still wrapped in the OEM Nintendo wrapping, and the original box was also present. Very pleased and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Switch of them All

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the switch and Mario Brothers is my game. This one has the amazing color quality.

    I would recommend this to a friend
  • Cons mentioned:
    Packaging

    Rated 4 out of 5 stars

    Switch OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came a bit dirty in the packaging but works just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the switch specially the white model looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an Amazing gaming device. Easy to use and setup.

    I would recommend this to a friend