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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6730 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers consistently note the excellent overall performance and activity tracking capabilities of the product. Users appreciate its ease of use, motivational aspects, and the variety of workouts available. The seamless integration with Apple devices and impressive battery life are also well-received, while some find the size potentially bothersome.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 6,730 reviews
  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fitness+ is great. This code didn’t work. Keeps saying, “there was a problem” and “loading.”

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wish they didn’t cancel it right away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t really get to use it because they canceled my free subscription

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    redeem code never worked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought watch from best buy but redeem code for this fitness app never worked

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a suitable product for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May be useful for other but not for us, get used to another app already

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    meh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does anyone use the free trials. probably not, if you do youre asking people for their free trial in which case you probably didnt use yours and youre not fooling the rest of us

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great app to have has tons of features can’t go wrong

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Said I wasn’t eligible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Apple Watch and tried to download load this app and I received a message I am not eligible for it. I had the app 4 years ago but not now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    false advertising

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The documentation says 4 months free but when you try to redeem it says 3 months. Good luck getting help from best buy customer service.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is and nothing more. Didnt really use it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Free subscription for only new customers only! Sad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this is for only new customers. It’s not for loyal customers who continue support a company. It’s should be for new and existing customers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless to Avid Apple Purchasers

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless to Avid Apple Purchasers. No credit against existing account.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again useless if it’s only for new users/subscriber. Should be able to use this if you are a current subscriber and reap the benefits of continuously buying Apple products. Sure its not BestBuy’s fault.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the free music for sure o course I t cool because

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for new subscriber, wish it was working for me

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Havent used yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We havent used it yet, the reasin for the 2 stars.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this product to anyone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    How to share as a gift?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never use this added bonus as didn't know how to pass along to person who received Apple Watch as a gift.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Watch without necessary accessories

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you spend money on high end electronics the last thing you expect is that you are not going to be able to use it until you buy a charger

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t track my treadmill which i use extensively. Its doesn’t track my recumbent bike either. You have yo actually walk outside which isn’t convenient for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not shop online at Best Buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service over the phone is horrible. Stay away from online shopping at Best Buy

    No, I would not recommend this to a friend