Customer Ratings & Reviews
- Model:
- GHUS00001GR
- |
- SKU:
- 6544356
Customer reviews
Rating 3.7 out of 5 stars with 190 reviews
(190 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.6
Rating 3.6 out of 5 stars
- Ease of Use3.5
Rating 3.5 out of 5 stars
Customers are saying
Customers are pleased with the long battery life, ease of use, and Bluetooth connectivity of the Go Ultra OTC Hearing Aids. Some customers also appreciate the comfortable, lightweight design and reasonable price. However, some customers have expressed concerns regarding the sound quality, fit, and volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Hearing better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can hear better in certain situations but not all
I would recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, Marianne, thank you for your feedback and positive review. If you require any assistance with the settings of your hearing aids, please reach out to our support team at (302) 754-3190 or send an email to support@gohearing.com and they will gladly assist.
Rated 5 out of 5 stars
Gotta Love Best Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to Order, Reasonably Priced, Fast & Accurate Delivery, Product Works Greatll!
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
I would recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, thank you for your feedback and positive review. Wishing you many more years of healthy hearing, on the go! 🙌
Rated 5 out of 5 stars
great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife tried them. She is still trying to get use to them. They work great.
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
I would recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, thank you for sharing your wife's experience with us! If she requires any assistance with her Go Prime OTC hearing aids, please don't hesitate to reach out to our support team at (302) 754-3190 or send an email to support@gohearing.com. Wishing your wife many more years of healthy hearing, on the go!🙌
Rated 5 out of 5 stars
Ears
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good excellent hearing what else can I say ty very much
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
I would recommend this to a friendBrand response from Go Hearing Team
Posted .Hi KatherineL, thank you for your review. 😊
- Cons mentioned:Sound quality
Rated 1 out of 5 stars
Hearing aids
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of echo. Sound was tinny and sharp. Unfortunately not a good fit for watching tv.
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
No, I would not recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, WalkerF, we apologize for any inconvenience you may have experienced with the sound quality of your Go Prime OTC hearing aids. Our support team would like to assist you. Please contact them at (302) 754-3190 or send an email to support@gohearing.com.
- Pros mentioned:Price
Rated 4 out of 5 stars
cheapo hearing aids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.seem to work you do need to take the time to adjust them. Can't beat the price
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
I would recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, GordonW, thank you for your feedback and review. 😊
Rated 5 out of 5 stars
Hearing on the way!
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of hearing aids, though the user did have a hard time with the buttons at first.
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
I would recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, Lucid, thank you for your review and feedback. 😊
Rated 5 out of 5 stars
The hearing ads
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Hearing Aids were the best and I am very satisfied.
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
I would recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, Ronnie, thank you for sharing your experience with us! We're very happy to hear that you can live life on the go with your Go Prime OTC hearing aids. 🙌 We wish you many more years of healthy hearing!
- Cons mentioned:Sound quality
Rated 1 out of 5 stars
business owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did to work, buzzing sound, everyone that I called said I sounded muffled.
No, I would not recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, Jerry, we're sorry to hear that your Go Ultra OTC hearing aids are making a buzzing sound. We would love to help you find a viable solution. Please reach out to our support team at (302) 754-3190 or send an email to support@gohearing.com for them to assist you.
Rated 1 out of 5 stars
Waste of money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply stated - GARBAGE! Impossible to change domes. Customer service was of no help.
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
No, I would not recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, UnhappyCustomer, thank you for your feedback. We apologize for any inconvenience you may have experienced with changing the domes of your Go Prime OTC hearing aids. Our support team would like to assist you in this regard. Please contact them at (302) 754-3190 or send an email to support@gohearing.com.
Rated 5 out of 5 stars
For MOM
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for my mother to use and she LOVES them!!!
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
I would recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, Kevin, thank you for your review, we are happy that your mother can now hear life, on the go! 😊
Rated 5 out of 5 stars
Great hearing aids
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great hearing aids work well and for well I enjoy them
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
I would recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, JamesS288295, thank you for your feedback and positive review. 😊
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will have to return, only one ear piece holds a charge.
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
No, I would not recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, we would love to assist you with your query. Please get in touch with our support team at (302) 754-3190 or send an email to support@gohearing.com in order to help you with the charging of your Go Prime OTC hearing aids.
Rated 1 out of 5 stars
Don’t buy it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work please don’t buy it . Highly don’t recommend
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
No, I would not recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, MariaL, we're sorry to hear that you did not have a pleasant experience with your Go Prime OTC hearing aids. We would love to assist you and receive your feedback. Please contact our support team at (302) 754-3190 or send an email to support@gohearing.com.
Rated 2 out of 5 stars
none
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these were more like amplifiers than conventional hearing aids. Returned them.
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
No, I would not recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, SSmith, thank you for your feedback. We apologize for any inconvenience you may have experienced. We wish you the best of luck.
Rated 1 out of 5 stars
RETURNING - no app to adjust - not easy to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are not easy to use and have a lot of background noise which is very loud and distracting. No app for self adjustment. RETURNING THESE AND DO NOT RECOMMEND!!!
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
No, I would not recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, tbman11, we apologize for any inconvenience related to the background noise you experienced. Our support team would love to help you with your query to find a suitable solution. Please get in touch with our team at (302) 754-3190 or send an email to support@gohearing.com. We wish you all the best!
Rated 1 out of 5 stars
Not a good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mother had issues getting these adjusted where she could hear. She kept hearing an unknown male voice while wearing them & the TV was not on at the time. They also wouldn't hold the charge. Unfortunately, these weren't a good purchase & had to return them.
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
No, I would not recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, cecilia, thanks for your review and feedback. We're very sorry to hear that your mother experienced issues with her Go Prime OTC hearing aids. We wish her all the best in her hearing health journey!
- Pros mentioned:Battery life, Ease of useCons mentioned:Sound quality
Rated 4 out of 5 stars
Simple and rechargeable
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only used these for about a week now, but here's what I like about them so far: They were super easy to start using--no app to download or Bluetooth connection to mess with. They use rechargeable batteries so no messing with replacing tiny button batteries. They'll run for 30 hours on a charge, then you just put them back in the case and they'll charge up again. The charging case is also small enough that it's easy to keep in your pocket so you can swap them out and not worry about losing them. The left-blue/right-red color coding is a nice touch so you can easily tell which is which. I do wish the end color was a more neutral tone instead of black so they aren't as noticeable. Even as they are, though, they just look like extra small ear buds and not necessarily hearing aids. I think they're also a reasonable price so you're not risking too much money if you don't like them. Plus, it looks like Best Buy will let you try them for 60 days, at least based on a response in the Q&A from the Go Hearing Team. If you want to get more details on how they work before you buy them, I strongly suggest reading the user guide which is conveniently linked in the Overview section on the Best Buy product page. Ignore the Go Lite instructions and just follow the Go Prime model. The only real configuration they might need is to select one of the three audio "programs" and then the volume level (1-8). These can be selected for each ear. The default program is "normal" which apparently amplifies all frequencies equally. The other two programs can emphasize either low or high frequencies more if you have more hearing loss in one of those ranges. The little volume/program button is probably the most troublesome feature on these devices. It's easy enough to use: press and hold for 3-4 seconds to switch between programs and quickly press once to toggle through the 8 volume levels. The problem is I'm constantly hitting the button when I put them in my ears or even whenever I adjust them to fit better. Maybe this will be less of a problem after I'm used to wearing them after a month or two. The only other place I see room for improvement is in the audio quality itself. While they do seem to do a good job of amplifying the sounds I want to hear, everything is a bit “tinny” sounding. I’ve had some regular ear buds that pass ambient sound through and it sounded a lot more “normal” than what I get through these. Maybe all amplifying hearing aids have this issue, but it’s still a bit annoying. Overall, though, these do the job and they don’t cost you thousands of dollars.
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
I would recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, FlyingC, thank you for your review and feedback. 😊
Rated 5 out of 5 stars
Great OTC hearing aids
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These OTC hearing aids are working very well for my husband. They barely show and are very adjustable.
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
I would recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, Elffan, thank you for your review and feedback. 😊
- Pros mentioned:Battery life, Ease of useCons mentioned:Sound quality
Rated 4 out of 5 stars
Go Ultra OTC Hearing Aids
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received the Go Hearing, Go Ultra OTC Hearing Aids in Gray. They seem to be well made and durable. They are comfortable to wear, don't fall out easily. I don't think they are right for my situation though, as I had a lot of whistling noises and my own voice was very amplified. I only have hearing loss in one ear. Now I let my mother try them as she has more hearing loss than I do in both ears, and she said they were very clear, no noises or voice amplified and worked just as good as the ones she uses regularly. Go Ultra hearing aids come in a nicely designed box with a compact recharge case that could easily fit in a bag or purse, it includes your hearing aids, an instruction manual, and several different tube lengths and dome tips. Go Ultra comes with rechargeable batteries and allows 20 hours of battery life per charge. allows Bluetooth streaming to iPhone and Android devices, does not allow customization to your specific hearing loss. Instead, the device has four pre-set programs, does not have a smartphone app. All adjustments are made through buttons on the back of the device. Go Ultra has two buttons on each device. Here is a quick rundown of what each button does. Top Button - a 3-second press turns the hearing aids on and off a quick press and release increases the volume Bottom button - a 3-second press changes programs, a quick press and release decrease the volume, a quick press and release accepts or ends phone calls. Go Ultra is worth a look if you are on a tight budget, have mild-moderate hearing loss, and need a device for simple listening situations like TV-watching.
I would recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, Lisakay011, thank you for your detailed feedback and review, we always value our customers' experience. 😊









