Customer Ratings & Reviews

Good step tracker. Bad sleep tracker. Tracks steps well. GPS tracking is good. Was let down by it's poor sleep tracking which should be one of its best features. My Fitbit Luxe way better at sleep tracking.

love it. easier to read than my luxe. battery lasts many days.

Love ECG function, ease of use, screen color and brightness. Lots of functions for the price.

Bought one for my partner, now I want and need one for me

My parents love and easy to use. I bought each for them and they use it as competition.

My parents love and easy to use. I bought each for them and they use it as competition.

Great product works as advertised, easy to use and very accurate

Its an upgrade. Wife broke her old one, so she upgraded to this. She likes it so far.

This upgraded fit bit is amazing! I had the original version and it was to small to read and when I upgraded to this one it was amazing!

Exactly what I came into get. Easy shopping process

I love my new Fitbit! Tracking my steps motivates me to get in more steps!!

I bought this for myself and I love it so much more than my apple watch. If you're more focused on fitness then fitbit is more ideal to track steps, calories, sleep, etc!

I finally upgraded from the older Charge 2 that I had for years and I'm very happy with this one. It tracks very well and I like the variety in watch faces. The band is also easier to put on than the silicon bands that came with the Charge 2. The only downside was that using the always on display used a huge amount of battery so I had to turn it off so I wouldn't have to charge the watch daily.

A very nice device, but would like to be able to change the clock face.

I love it! Super sleek design and I love all the features.

This was a known open box product and was listed at excellent/like new condition. The Fitbit looked like new, had no major defects on the face and the band was in good shape. The battery life was terrible. It wouldn’t last more than 3 hours at a time on a 100% charge, also seemed to have issues with connecting to the iPhone. In the box, this Fitbit came with the watch face, charger, and one small/med band or the option to use the larger band. There were no original packaging contents, no receipts or any other materials. This was a major concern when we took the watch back to BestBuy for a return. I knew I was buying an open box product, but this watch was not able to maintain a consistent charge for more than a short time and it was obviously defective. When I came into the store with the exact packaging and contents I received, the sales person kept saying “it came like this?.. that’s very odd”.. “this is how you got it? You’re sure?”.. etc. I didn’t complain. I just explained I knew it was an open box purchase but the product doesn’t work and I wasn’t able to provide more than what it was shipped with. I was pretty embarrassed in this busy store by this person. I do not think I would ever choose this option for a purchase ever again, and I’m pretty disappointed in the sales people that worked in the store. I did exactly as directed online bringing the item into the store. So just be cautious if you think of the money saving option like refurbished or open box.

This fitbit has become my daily driver and its very accurate.

I appreciate the step counts and heart rate info, but the sleep count is way off and the device is awkward to use, and often gets stuck on various options.

Love it counts my steps and keeps me accountable so I get them in every day.

Easy to use and provides to information I need. Charging easier than the Charge 3.