Customer Ratings & Reviews

We have had good success with multiple Charge devices. Only complaint would be the batteries all have died out after a little over a year.

The newest tracker works well and gathers important information for fitness and health. The mindful exercises are well done. Great tracker for the money.

So glad I purchased this. Works really well. I like that I came with two wrist bands.

It’s fine, but it doesn’t track stairs (altimeter) and there are other options on there there I’ll never use.

Fitbit is an excellent watch if you only want to track your health and fitness and not be distracted by all the pull your phone has on you.

The store rep that serviced me seemed very uninterested in helping. I had to ask the front to find someone. He did not offer me protection plan, did not review with me my options for other products and he gave me the impression that I was bothering him.

It’s very bright and accurate. I like that is not as bulky as others I’ve had.

Replaced my old Fitbit that wouldn’t hold a charge anymore. Very happy with this one

I love it. This counts my steps, monitors my sleep and my heart rate and tells me how often I exercise and of course the date and time. It looks great too.

Only thing about this item is I reccommend buying an aftermarket strap because the original strap it comes with, makes my wrist peel.

Great product at a great price! Will always shop Best Buy!

Excellent and quick service. Called about item, ready for pickup when we arrived.

This is my second watch because I thought the first one was defective so I exchanged it. It is very difficult to charge. The charger doesn’t work properly and at times it doesn’t work at all. It is beyond frustrating! I think I’m past the return date otherwise I would return it. I wish I did a more thorough research because this a major complaint and every complaint is valid. I am stuck with it and disappointed.

Great watch many features and very comfortable get lots of compliments

Can be hard to find what you are looking for with the touch screen menu

Only downfall is that I have to use YT music & subscribe to it, to play music. I use spotify for my music & podcasts. Other than that I have no complaints.

Excellent tracker. Very sturdy. I love the alarm..

It's amazing! My girlfriend love it, the only problem I see is that the screen is smaller than the actual band. The frames are a little big but overall it was ehat I was looking for.

While i wouldnt call this a bad device, the battery life is not great. If i had the AOD feature turned on, my battery would only last two days. The maps integration is neat, though turn by turn notifications were always delayed and I would often get a buzz on the wrist when I was at or past a given turn. Music controls feel clumsy and require several taps to use. Google pay works, but requires a passcode which is also very awkward to input. It’s not a BAD device, but the execution is lacking.

Been using my fitbit everyday. There's alot of information on the fitbit to learn.