Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$99.95
Save $60
The comparable value is $159.95

Customer reviews

Rating 4.5 out of 5 stars with 2004 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the product's long battery life, overall performance, and ease of use. They also appreciate its accurate heart rate and sleep tracking, perfect size, and sleek design. However, some customers dislike the band and have experienced inconsistent connectivity during setup. There are also concerns regarding its water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,004 reviews
  • Rated 5 out of 5 stars

    Very small device, but has a lot of things to enjo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light, comfortable and nice color my wife love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit Charge 6

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned the Sense and loved it! The Charge 6 has very poor accuracy for stride length/walking distance. It measures well below what I know the distance to be. The other health features (heart rate, oxygen, etc.) appear to be more accurate.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wife Loves It

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ!! Birthday present for my wife, and she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We enjoying a lot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these one for me and one for my wife.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open box is not worth the headache

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a known open box product and was listed at excellent/like new condition. The Fitbit looked like new, had no major defects on the face and the band was in good shape. The battery life was terrible. It wouldn’t last more than 3 hours at a time on a 100% charge, also seemed to have issues with connecting to the iPhone. In the box, this Fitbit came with the watch face, charger, and one small/med band or the option to use the larger band. There were no original packaging contents, no receipts or any other materials. This was a major concern when we took the watch back to BestBuy for a return. I knew I was buying an open box product, but this watch was not able to maintain a consistent charge for more than a short time and it was obviously defective. When I came into the store with the exact packaging and contents I received, the sales person kept saying “it came like this?.. that’s very odd”.. “this is how you got it? You’re sure?”.. etc. I didn’t complain. I just explained I knew it was an open box purchase but the product doesn’t work and I wasn’t able to provide more than what it was shipped with. I was pretty embarrassed in this busy store by this person. I do not think I would ever choose this option for a purchase ever again, and I’m pretty disappointed in the sales people that worked in the store. I did exactly as directed online bringing the item into the store. So just be cautious if you think of the money saving option like refurbished or open box.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, DallasK. We're sorry to see this was your experience with the Charge 6. Even though you returned the device, we'd like to learn more about what may have happened. When you get a second, here's our survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fitbit

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch happens to be bigger then the one i had prior. I loved the fit

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fit Bit Charge 6

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, comfortable, great features, clear and bright display

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy as can be

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order, great prices, timely delivery. Who can ask for more?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my wife's xmas present. She currently wears the 5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job tracking my activities.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit app is one of the best. Only issue I have is when I flip my wrist, the sceeen does not waken quickly. I have to flip my wrist several times to awaken. Doeihappen most times though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best wearable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the Charge 5 so much that I bought the Charge 6 the day it was released. However, when I signed up for the 6 month free premium membership, Fitbit charged my credit card. I was contacted and offered a membership fee refund but I still haven't received it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awesome product and everyone should buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a pair for gf and myself, and we have had the best time tracking our lifestyle and other readings like sleep quality and readiness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service and spot on pricing I think the most umpressive is the Best Buy section of Fitbits.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Fitbit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a fitbit, its great. It tracks my heartrate. Health

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fitbit charge 6

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit charge 6, it's simple and does all the important things

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review on Ftbit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to set up and understand. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fitbit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best product which i bought in recent times loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A trainer on your wrist

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Fitbit Charge 6. It has lots of new features that make it easy to track and achieve my fitness goals. Great to get texts on my wrist.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Fitbit charge 6

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good to monitor sons sleeping, activity, and heart rate.

    I would recommend this to a friend