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Customer Ratings & Reviews

$99.95
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Customer reviews

Rating 4.5 out of 5 stars with 2004 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the product's long battery life, overall performance, and ease of use. They also appreciate its accurate heart rate and sleep tracking, perfect size, and sleek design. However, some customers dislike the band and have experienced inconsistent connectivity during setup. There are also concerns regarding its water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,004 reviews
  • Rated 4 out of 5 stars

    Nice tracker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tracker, it's convenient to see texts and incoming calls while out on a walk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice tracker. You can read it easily, even in sunlight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had fitbit 4 and this is an awesome upgrade , while i get Professional assistance and quick response in store for some clarifications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally relented for health tracking

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, new and improved over the previous versions. Sleep monitoring is quite helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The device that has limited life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product as long as there ate no battery issues. I have had several fitbit devices. They do not last long and you can not change the battery.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Thanks for reaching out about your Charge 6, midknight. Your insight is important to us and we’d like to hear more about your experience — when you get a second, here’s a link to our survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 3 out of 5 stars

    Fitbit - Charge 6

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit seems to have problems keeping track of my sleep hours.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, JamesH. We hear your concerns regarding sleep tracking on the Charge 6. Here are a few things to confirm to get the best results:

      1. Check if your sleep setting is set to Sensitive. If it is, change it to Normal.
      2. For accurate sleep tracking, position your device 2-3 finger widths above your wrist bone, ensuring a secure but comfortable fit.
      3. To adjust a sleep session’s start or end time, edit it in the Fitbit app.

      Don’t hesitate to reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 3 out of 5 stars

    Fitbit 6 wrist band issue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but the watch band is too small for a big person. I had to wear it on . The last link. It was not secure and I lost it during a workout

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Thanks for sharing your thoughts on the Charge 6, RobertF. Sorry to hear you lost your device during a workout — we get how frustrating that is. Your feedback is valuable to us and we want to learn more — when you have a second, here’s a link to our survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 5 out of 5 stars

    Ideal Gift for Wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Fitbit for my wife in exactly the color she likes. The Fitbit function wonderfully and means all of the items which my wife desired measurer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very nice. My son loved it. I even recommended it to my cousin who started using it for his sleep monitoring and step counting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace one that i accidentally lost at work. Works great and does what i need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good upgrade from prior bankd

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    switchover was quick and straight forward charging is easy and fast low profile does not get caught on clothes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bads no stair counter setup is harder to do ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing watch!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing and so far i love it! Would highly recommend this to anyone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little frustrated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still struggling with operation .....I Believe it's because I haven't and don't want the subscription plan to unlock extras

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, i have found these are throwaway items. once they fail and they do, service is about impossible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. It's nice to have all of the different sleeping information it gives you. I wish it had live O2 levels not just heart rate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Service is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Quick delivery. Exactly what we expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite mother's day gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent gift for my aging parents to keep track of their health and steps along with the ability to track in case of emergencies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great find for parents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent gift for my aging parents to keep track of their health and steps along with the ability to track in case of emergencies.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its alright

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 1 year, also doesn't seem to be accurate when tracking steps

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Thanks for reaching out to us, RoyS. Sorry to hear the Charge 6 didn’t last long as expected — seems out of the ordinary. We’d like to look into your concerns further and get your device back on track. When you get a second, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en