Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$99.95
Save $60
The comparable value is $159.95

Customer reviews

Rating 4.5 out of 5 stars with 2005 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the product's long battery life, overall performance, and ease of use. They also appreciate its accurate heart rate and sleep tracking, perfect size, and sleek design. However, some customers dislike the band and have experienced inconsistent connectivity during setup. There are also concerns regarding its water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,005 reviews
  • Rated 5 out of 5 stars

    Watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Just what I needed. It works perfect for my daily goals.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Imposible to unlock when finish swimming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch, but the feature we use the most is not easy to manage. Every time I swim, the watch locked and its impossible for me to get out when finish. Look like I need a hammer to get it unlock. Bad design!!!

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, there. We're sorry to hear that you're having difficulty turning off the water lock on your Fitbit Charge 6. We're always looking for ways to improve, and we appreciate your feedback. To turn off the water lock, firmly double-tap the middle of the screen with your finger. If you don't see "Unlocked" appear on screen, try tapping harder. Turning off this feature uses the Accelerometer in your device, which takes more force to activate. For more information, please visit this: https://support.google.com/fitbit/answer/14236707

      For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    Wearable Fitness device

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile wearable device with very good functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FitBit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but no stair flight tracker. No problems so far.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Fitbit- Charge 6

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 2 weeks and lost contact with phone. Couldn't get contact between phone and charge 6 and not even Geek Squad could. Returned for money back.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, tmast39. We’re sorry you had a pairing issue with the Charge 6. Even though you’ve returned it, we’d like to hear more your experience with the device — when you get a second, here’s a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 1 out of 5 stars

    MissM

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't charge 8 months after purchase. Called Fitbit for warranty and they wanted to charge over $50.00 to have a tech sole problem.. Wasn't going to pay so I just disgarded the tracker. very disappointed and displeased.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, MsFrugal. We’re sorry your experience with the Charge 6 and our support team wasn’t the best. We’d like to look further into your concerns and find the best solution we can for you. When you get a second, talk to us here: https://support.google.com/fitbit/gethelp

  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it says the upgrades over the 5 are worth the mobey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fit! Wish it tracked steps but otherwise it is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 6

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was great. Especially from Brittany ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Charge 4

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Fitbit Charge 4 and this version is an improvement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Works as advertised!! Had a charge 5 previously!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is right. My wife likes it. My brother loves his.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, does what I need.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracks good data and phone notifications are easy to read

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY FIT!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fitbit. Knowing when I meet my walking goal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Fitbit

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Purchased as an upgrade to my Charge 5 Fitbit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very efficient

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very efficient..a nice alternative to apple watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is awesome! It works like s charm and charges quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit charge 6

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Fitbit charge six has everything that I wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product definitely an upgrade over the 5 highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experience was good, product was available and servce was great.

    I would recommend this to a friend