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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2095 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the impressive battery life and overall performance of this device, which users frequently highlight as a top benefit. Many appreciate the intuitive ease of use, sleek minimalist design, and the accuracy of its health tracking features like heart rate and sleep monitoring. While the product is highly regarded for its lightweight and comfortable size, some users have expressed dissatisfaction with the quality of the band and occasional inconsistencies with connectivity. Overall, the device is well-received for its functionality, though minor improvements to the hardware and setup process would be welcomed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,092 reviews
  • Rated 1 out of 5 stars

    Very Limited Returns- watch out!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit Charge 6 does not work. The battery does not last a day - my old Fitbit 5 lasted 4 -5 days!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not sync Could not get the time and steps to synchronize with the app

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, MarkG. We’re sorry you're having problems with syncing on your Charge 6. A quick restart can normally solve these issues — here’s how to do that:

      To restart your Fitbit device:
      1. Locate the Settings app.
      2. Tap Settings, then Restart Device, then Restart.

      If your device is unresponsive:
      1. Plug in your device to charge.
      2. Press the button on the charger's flat end 3 times with 1-second pauses.
      3. Wait 10 seconds, or until the logo appears.

      Here’s a link with more information: https://support.google.com/fitbit/answer/14194938

      Don’t hesitate to contact us anytime here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in late November. Started going wonky first of June (screen blackout, etc.) Waste of money.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, there. We're sorry to hear that your Fitbit Charge 6 screen is not turning on. Please make sure to sync your Fitbit in the Fitbit app: From the Today tab in the Fitbit app, tap the devices icon at the top-left corner > Tap the device that you want to sync > Near the bottom of the page, tap Sync Now. Then try giving your Fitbit device a restart by going to this link: https://support.google.com/fitbit/answer/14194938

      For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit

  • Rated 1 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I expected and I would be be happy with it except for the battery. It doesn't even last a whole day. Very disappointing. Not sure if I will keep it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor smartwatch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too difficult to use and sync. Return policy was a nightmare

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    multiple functions of the device did not work these the device also struggles to sync data correctly with the mobile app

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product did not meet request

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requested a watch that showed blood pressure monitoring. Fitbit does not measure blood pressure. Clerk dud not know product capabilities.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Fitness device ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible Product. Google is terrible. The device double and triple counts steps. It doesn't sync correctly. Terrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Stopped working after 9 months. Not at all reliable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not user friendly.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too difficult to set up. Must use a google account. Setup didn’t work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with performance. Returned item to store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage we’ve had other ones that are better

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, Zoinks. This is definitely not an experience we want you to have. We'd like to assist. Please contact us on our help page so you can share with us details of the issue. You can reach our help page here: https://goo.gle/contactfitbit

  • Rated 1 out of 5 stars

    Bad material

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The straps gave me an allergic reaction and i didn't know i had any.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fit big

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged product shipped, no support from customer service

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very Nice, But Just Didn't Suit Her

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only gave a four star rating, because it didn't suit our purposes: We are older and due to a condition, my wife needed to monitor her heart during exercise so as to not overdo. She wanted something svelte & stylish and this fit the bill. It's a nice build, unobtrusive and fit well. However, after trying it, the only heart screen was too small for her to see during her routine. Though it wasn't for her, it is very nice and easy to use with a convenient smartphone app, especially for a younger person.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable health monitor.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd Fitbit 6 I've owned. They work great for what I need to monitor. I wish they lasted longer than 2 years due to the batteries.I also have to wear on my gym shoes when using treadmill and recumbent bike as my wrist doesn't move.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate

    Rated 5 out of 5 stars

    Excellent and simple activity tracker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great activity tracking device. It's easy to use and it's comfortable on the wrist. I have been wanting an activity tracker for several years now and finally decided to purchase this based on a co-worker's recommendation. I don't regret it at all. Seeing the steps, my heart rate, calories burned and distance covered motivate me more than I thought. Here's to moving!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Bells and Whistles

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade from the last version. With more than 6 workouts now available to choose from and maps turn by turn integration for Google maps, its definitely upped its game since Charge 5. Ergonomic design and long lasting battery make it a really good buy. The step count is as accurate as it can be and heart rate tracking is good. Most recommended for amateur fitness enthusiasts.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Easy to wear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit is a good incentive to keep active during the day. It measures your steps as well as the level of exertion on activities. It monitors the quality of your sleep and the amount of sleep. With the premium services you can track several health markers, play music, watch gym classes, etc. it light and easy to wear, and the battery lasts a long time without needing recharge,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate

    Rated 4 out of 5 stars

    Good tracker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of internet features that I don’t use, but the fitness aspect I like. Counts steps, measures heart rate, tracks fat burning zone minutes during exercise, monitors pace, time and distance while walking, monitors sleep. Easy to read.

    I would recommend this to a friend