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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2091 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the impressive battery life and overall performance of this device, which users frequently highlight as a top benefit. Many appreciate the intuitive ease of use, sleek minimalist design, and the accuracy of its health tracking features like heart rate and sleep monitoring. While the product is highly regarded for its lightweight and comfortable size, some users have expressed dissatisfaction with the quality of the band and occasional inconsistencies with connectivity. Overall, the device is well-received for its functionality, though minor improvements to the hardware and setup process would be welcomed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,091 reviews
  • Rated 3 out of 5 stars

    Not a great choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery only holds charge for 4 days. Kinda sticks out on wrist

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, Jilljo. We’re sorry to see you’re running into battery issues on the Charge 6, as the device should be able to go up to 7 days between charges. Here are some tips to reduce battery consumption:

      1. Turn off always-on display.
      2. Use phone GPS instead of built-in GPS.
      3. Dim the screen or enable auto brightness.

      You can find additional tips here: https://support.google.com/fitbit/answer/14226518

      If these steps don’t help, reach out to us here: https://support.google.com/fitbit/gethelp

  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Fitbit charge 6! It is sleek and works great at tracking my steps as well as my sleep. I highly recommend the charge 6

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit charge 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace charge 5 because of battery issues. But this charge 6 is so much nicer with the extra features! I love the coral color band. I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great watch if you just need to track your fitness but would like more features on it and bigger size.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Simple and functional

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is the best, I wear it to sleep for tracking and only have to charge it when I shower or get ready in the mornings. Tracking workouts is a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tracy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streamlining fit. Normally I don’t wear a watch but this one is very comfortable. Young man at Best Buy was very patient with me explaining the watch and the expectations of it. Has lots of features to explore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help with my health to monitor my sleep as I have sleep apnea. I track my steps to motivate me to move more and monitor my heart rate as well as use Google pay

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thanks for the Advice Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This I like. Good job. And the salesperson was helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fitbit replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 5th fitbit ive purchased Will be buying a 6th when this one no longer works

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for reminders and keeping me on track. My daughter and I both bought one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Charger 6

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely like the options that come on the Charger 6. However, the battery life is poor and the charging system is sub par. Trying to get a good charge connection has been challenging. Based on reviews I’d read that said 4-5 days was a factor in making the purchase. I’ve found the battery to last 2 days. Disappointing.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, JonnG. We’re sorry to see you’re running into battery issues on the Charge 6. The device should be able to go 7 days between charges — here are some tips to reduce battery consumption:

      1. Turn off always-on display.
      2. Use phone GPS instead of built-in GPS.
      3. Dim the screen or enable auto brightness.

      Here’s a link with additional tips: https://support.google.com/fitbit/answer/14226518

      If these steps don’t work, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Life saving tracker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device! Keeps my fitness on track with all the features!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy with my smart watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch and I’m very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Fitbit. So many features including find my phone! I only have to charge it less than once a week too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit Charge 6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has a lot of great features. This is the second item that has barely lasted 1 year so be sure to buy the warranty for replacement.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, Peanut. While we’re happy you’re enjoying all the features on the Charge 6, we hear your concerns with your device not lasting as long as anticipated. We’d be happy to investigate and see what may be happening and get your device to stay operational — when you have a moment, reach out to us here: https://support.google.com/fitbit/gethelp

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fitbit Charge 6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded and wow love the new features it has and is also a little bit bigger which is okay

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fitbit great price BestBuy membership

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing this thing has changed my life completely and the fact that Best Buy had it for sale for great price. It definitely pays to have a membership.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A good buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good watch! Helps me get my steps in. I appreciate the quality I can trust getting at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge 6 Gen X approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! This Fitbit Charge 6 is amazing, super informative for tracking your health, and it even adds convenient features like tap and pay. It’s like having a mini phone on your wrist! Great product and totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best small Fitbit to date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had multiple fit bits over the past decade. This is the best one so far. I can see it clearly, it displays exactly what I want and tracks my steps accurately.

    I would recommend this to a friend