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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2094 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the impressive battery life and overall performance of this device, which users frequently highlight as a top benefit. Many appreciate the intuitive ease of use, sleek minimalist design, and the accuracy of its health tracking features like heart rate and sleep monitoring. While the product is highly regarded for its lightweight and comfortable size, some users have expressed dissatisfaction with the quality of the band and occasional inconsistencies with connectivity. Overall, the device is well-received for its functionality, though minor improvements to the hardware and setup process would be welcomed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,091 reviews
  • Rated 5 out of 5 stars

    FITBIT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks extremely nice and sleek, love it. It's a must-have

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Okay Until its not

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product started out as an exceptional solution, exceeding expectations and delivering outstanding value. Its initial performance made it feel indispensable. However, over time, its reliability and effectiveness diminished, and the features that once made it great became less impactful or problematic. What once stood as a remarkable and highly recommended option eventually fell short of its promise

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, JonathanD. While we’re glad you initially enjoyed the Charge 6, we’re sorry to hear you’re running into problems over time — that should not be happening. A quick restart can help with this:

      1. Swipe down from the clock screen to find the Settings app.
      2. Tap the Settings app > Restart Device > Restart.

      If your device is unresponsive:
      1. Connect your device to the charging cable.
      2.Press the button located on the flat end of the charger 3 times with one-second pause between each press. Then wait 10 seconds or until the Fitbit logo appears.

      If these steps don’t work, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected! Looks, feel and works the way I want.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Keeps track of where and how long I am running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbitfor me and my total health

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Fitbit. The motivation it gives me every single day looking at the numbers is incredible. The one month I was without a Fitbit I gained weight I got sloppy and lazy. With the Fitbit I'm able to keep on top of it and very motivated. All day long I check and see where I'm at and strive for better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The watch review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Easy to use. Bavic functions I was expecting.

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 5 out of 5 stars

    Charge 6

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice watch. I had a charge 4 but the band broke at the head. L

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love the Fitbit products and this new one is he best!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit - Charge 6: Room for Improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the Xiaomi Mi Band 2 and 7, this band feels somewhat clunky in its functionality. Key features I miss include: - Nighttime wrist-gesture screen disable. - Dark mode in the mobile app: Essential for comfortable nighttime use. - Subpar battery life. - High price point: Seems overpriced considering the missing features. Furthermore, the band frequently notifies me about irrelevant custom notifications, which is quite irritating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great I like the style and functionality of this watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing updates

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This upgraded fit bit is amazing! I had the original version and it was to small to read and when I upgraded to this one it was amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just went on a trip for 6 days and never had to charge it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Fitbit wstvu

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the way it operates. Super easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift, they use it everyday and they love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great. The screen is so much brighter than my old Fitbit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No notice prior to purchase that it required a subscription to be operational. Quite pricey for something intended for children.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great fitbit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use.it holds a charge good. i use it at night to.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better than the Charge 5 I got

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works better than my charge 5. battery life also better

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent fitbit and love the size and color.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Hard to keep connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having several charge models over the year, I am very familiar with the series, this one will not stay connected to my phone. Takes various attempts to reconnect and later shows not connected again.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, FirstXer. Sorry you’re running into trouble with connectivity on the Charge 6 — we totally understand how frustrating that can be. Normally, a quick reset can solve those issues — here’s how:

      1. Connect your device to the charging cable.
      2. Press and hold the button or buttons on your tracker for 5 seconds.
      3. Release the button. When the tracker vibrates and shows a smile icon, your tracker has restarted.

      Here’s a link with more information: https://support.google.com/fitbit/answer/14194938