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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1984 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the product's battery life, with users reporting it as fantastic. The overall performance is also well-received, as customers say they work great for their monitoring needs. There are no cons to report.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,984 reviews
  • Rated 3 out of 5 stars

    Not the best model out of all the Fitbits

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Fitbit devices for a very long time ever since the first Fitbit flex. But the many times I’ve used them they would last at least year before breaking. This model charge 6 wins the worst model I’ve used. I’ve only had the device for 8 days and already it gave me charging problems. It died on me when it had some battery left. I had to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bookem1952

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitness tracker is beyond expectations! First tracker that I have used and can’t imagine using anything else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my charge 6. Normally get the versa or sense. This band feels more comfortable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too sensitive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it does what it says it does, however I believe the pedometer feature might be a bit too sensitive. I notice it’s counting things like piano playing and typing which are pretty sedentary activities. I have to remember to take it off when I’m practicing piano.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, JasonS. Fitbit uses a finely-tuned algorithm to count steps — looking for motion and intensity patterns indicative of walking or running. Arm movements from desk work, cooking, or similar activities can sometimes add a few steps, often giving credit for the brief walking that typically occurs between stationary periods. If you have any further questions, reach out to us here: https://support.google.com/fitbit/gethelp

  • Rated 5 out of 5 stars

    Fitbit Charge 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well although it seems generous with the step count. Comfortable to wear and provides a bunch of useful health information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Wife Happy life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife when her Charge 4 got tired and died. The Charge 6 seems more stable and has features she hasn't even begun to explore yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fit(bit)!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 80 year old Mom after her original FitBit stopped working. The larger font size is perfect for someone her age. She tracks her steps everyday and loves using it as a watch too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fitbit ,love the warranty, santa rosa is a great store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Available in store amazing service personal was very helpful in answering my question about the Fitbit I already had. And helping me in my purchase of the new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fit bit, this is my 2nd upgrade. The only drawback is that it doesn’t track steps when you are pushing the grocery cart. S I take it off ad put it in my pocket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up confusing but glad I upgraded

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a charge 3 . This , for me was a little more difficult to set up and and keep synced with my phone . It is nice looking and the readouts are clear .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A big improvement over the Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big improvement over the Charge 5. The functionality of the swipe screen is good and the addition of the button allows to parse thru the menu or return to the time screen with a single press of the button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sarah's present.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas present for my Granddaughter.She chose this herself,but she don't know she is getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like that it tracks my workouts, and the daily cardio load is invaluable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product that didn’t cause an allergic reaction on my wrist like the Pixel smart watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit bit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Keeps me doing my 10000 steps daily. Larger wrist band was included which was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying. Good gadget in tracking your health activities.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    SUCKS - Fitbits gone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it today- HATE IT. Looks great. Probably my 4th FitBit watch in the past 6yrs. MAKES you move your FitBit account to Google to activate. App page on cell totally different and shows stats differently. Can no longer see individual stats (even last month). It shows weekly averages :/ instead. Exercise list on watch has about 30 different ones - but you cannot change the order. Guess i will hv to acroll thru that lengthy list every time I workout as the ones I use are towards the bottom. everything I loved about old Fitbit stats, display and viewing is gone!

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, DouglasjD. We're sorry to hear about your experience about your new Fitbit Charge 6 and the new Fitbit app version. We're constantly striving to improve Fitbit products and services, which sometimes results in existing products and features changing. While you can't reorder the exercises on your Charge 6, your device will still show you your most recently used exercises in the Exercise tile and/or at the top of the Exercise app. For any additional questions and concerns, feel free to reach out through phone, chat, social support or through our community forums: https://goo.gle/contactfitbit

  • Rated 2 out of 5 stars

    ⭐️⭐️ Disappointing Design Flaw in the Wristband Me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like the Fitbit Charge 6, but the interchangeable wristband clasp has been a major letdown—twice. On both my original and replacement devices, the plastic piece within the clasp locking mechanism broke when I tried to remove the band. It’s a fragile design that doesn’t hold up to normal use. Because of this flaw, I’m essentially stuck with the default black silicone wristband. It defeats the purpose of offering interchangeable bands when the mechanism fails so easily. Disappointing for an otherwise solid tracker. Fitbit needs to address this weak point in future models.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there. Sorry to hear you’re having trouble keeping the Charge 6 on your wrist. We’d be happy to look into this with you and find the best solution — when you have a moment, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch for my wife. She enjoys that she can use it in the pool. Fits great.

    I would recommend this to a friend