Customer Ratings & Reviews

I upgraded all the way from the second gen charge, and i am beyond impressed with my new model! I especially love how much more comfortable it is. The google wallet feature is also very helpful!

Great watch, great fit! The purchase price was very reasonable. You will love it, too.

I upgrade from a charge 2 so I am very impressed with this tracker. The only issue I have is it does not stay connected to Bluetooth all the time. Also it has ever been that good but the notifications are hit or miss at times but overall I would definitely recommend this tracker.

Works great, wife loves it! Bought it to replace her older one. She loves the notifications she gets when someone is texting/calling.

The BestBuy experience was perfect; convenient and super customer-friendly. The Fitbit itself is good but there are some shortcomings I didn’t expect (inaccurate reads and incomplete data). I would wholeheartedly recommend bestbuy but might suggest more product research.

Some things were good but it wasn’t working the way it was supposed to it didn’t let me know when a text or phone call came in and they couldn’t get to work at Best Buy so I returned it and got an Apple Watch

We had 2 Charge 5s and one died so we replaced with a Charge 6. It is even better than the Charge 5 with more bells and whistles and a bigger screen. Easy to set up like the Charge 5 and a great replacement.

Great product, good value and service. Open box is value.

Had to replace the Fitbit purchase two years ago that simply would not synch watch with app. So far this one works well and provides the correct date, time and other vitals.

Quick service and spot on pricing I think the most umpressive is the Best Buy section of Fitbits.

As others have said, this device is marketed as being good for tracking swimming, but it doesn't always do well with getting wet. My experience was that it turned off about 2 minutes into my swim workout (which turns on water lock and supposedly protects it) and wouldn't come back on until about 15 minutes after I was done swimming. No data recorded from swimming for 40 minutes. Also, it constantly had error messages when trying to connect to Youtube Music and Google Maps. Sometimes it would not open at all and it would say set up needed to be completed. Sometimes it would say phone not found - when it had just synced to the phone. It was a super annoying gadget and not worth the irritation

Bought as gift for adult daughter who enjoys activities both indoors and out. She started wearing the tracker immediately (set up was easy) and finds the information it provides very helpful.

One of the best purchases I have made in the last couple months. It seems very accurate from all the calculations I have made. Step counting could be a bit off but when you compare it to apple it’s similar. I’m a very simplistic person so it is perfect for me.

Bought one for my partner, now I want and need one for me

I've had a few Charge 4's and this was a great upgrade! I really like the look of the face and the features are great.

My wife is a big fan of Fitbit. When her Charge 3 died, she didn't want any other device other than Fitbit. The Charge 6 fit right into what she wanted. You know what they say, "happy wife, happy life."

It’s a Google product now, so it doesn’t entirely connect to Apple products. That might be a problem for some users. But it does what it does and does it well. Hard to clean sometimes. But for the money I am willing to have it until the end of it’s life.

[Employee of bestbuy] The watch is very efficient, but I had issues with it resetting the info

I’m very pleased with my Fitbit Charge 6. It gives me plenty of information. I had a Fitbit Luxe and it wasn’t holding the charge so decided to upgrade. So far so good.

I previously owned the Sense and loved it! The Charge 6 has very poor accuracy for stride length/walking distance. It measures well below what I know the distance to be. The other health features (heart rate, oxygen, etc.) appear to be more accurate.