Customer Ratings & Reviews

This watch is great for tracking your fitness. Lightweight & not bulky

Sales Rep was great at giving information on this item and helping me choose the correct one.

Really great upgrade from my Luxe. I love the display. Easy to read and comfy to wear. Two thumbs up.

I have had Fitbit tracker for years and liked it very much, however since Google has taken over, it has gone downhill in my opinion. The biggest flaw is it loses Bluetooth connection multiple times daily. UGH! The sleep tracker section has changed how the sleep phases are presented. I much prefer the way the graph was displayed before. Why do people have to mess with what works? I will probably not get another Fitbit.

Much better than my previous Fitbit. There are more features, which I like.

Purchased "open box" item for a slight discount. Was to be in "unused" condition. Had some scratches and dirt on it. So not unused. And thought would come in the original box with paperwork etc. Nope, came in a cardboard box, no paperwork, nothing except one half of the same color band (wasn't a extension band, so don't know why that was included) and the charging cord. That's it. So much for saving a few dollars. Wasn't really worth the savings. But watch functional so guess that what really matters.

So far so good. Don't like spending alot on a watch,so i always go for these. They get pretty beat up at my work. Why spend 300 plus dollars on something that gets beat up. We will see how long this battery lasts, i had the charge 5 before and the battery only lasted a year

The screen is perfect size as it’s minimal and fully functionable. The maps feature was too good in the watch like this. Everything was pretty good and I would recommend this watch to the people who doesn’t want any large screens.

This was a known open box product and was listed at excellent/like new condition. The Fitbit looked like new, had no major defects on the face and the band was in good shape. The battery life was terrible. It wouldn’t last more than 3 hours at a time on a 100% charge, also seemed to have issues with connecting to the iPhone. In the box, this Fitbit came with the watch face, charger, and one small/med band or the option to use the larger band. There were no original packaging contents, no receipts or any other materials. This was a major concern when we took the watch back to BestBuy for a return. I knew I was buying an open box product, but this watch was not able to maintain a consistent charge for more than a short time and it was obviously defective. When I came into the store with the exact packaging and contents I received, the sales person kept saying “it came like this?.. that’s very odd”.. “this is how you got it? You’re sure?”.. etc. I didn’t complain. I just explained I knew it was an open box purchase but the product doesn’t work and I wasn’t able to provide more than what it was shipped with. I was pretty embarrassed in this busy store by this person. I do not think I would ever choose this option for a purchase ever again, and I’m pretty disappointed in the sales people that worked in the store. I did exactly as directed online bringing the item into the store. So just be cautious if you think of the money saving option like refurbished or open box.

Bought this gift for my father and he never takes it off! He absolutely loves it, great purchase overall.

Disapointed with recordings..no water read out, no automatic recording of steps on daily read out.

Great watch, does everything I need. I just wish the screen was a little bigger

Great for overall fitness tracking, the sleep tracking was okay

Bought for my dad, love the features but might not be the best choice for a novice. The band a little snug for a man with larger risk even with the larger band still had to use first hole increasing the chance of the band falling off.

Very nice fitness tracker. The screen is a little small but it has all the features that I would want.

Works very well for my wife who is technologically challenged. She is able to do everything she needs with it, especially getting notifications of calls and texts.

I love this watch!! I got so tired of having an Apple Watch and getting the message notifications. I wanted a watch strictly just for physical activity. I like that the Fitbit has the notification message thing, but you can turn it off!!

My fit bit works great i use it and the app daily to input my water intake, food for calories, it can track my biking, swimming, a exercise on its own, and it can help you plan meals in the app.

Thought I'd get the bottom, but only got a washed down version of the Fitbit 5. The exercise list is 40 long and I have to spend 1 min searching the workout to start. While it moves it up, that's a lot to scrolling. This will be the last Fitbit. I'm ready to move to something better.

Excellent tracking and notification system. Works well with my android phone and apps. Auto detects when I am in a workout and begins tracking immediately.