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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2095 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the impressive battery life and overall performance of this device, which users frequently highlight as a top benefit. Many appreciate the intuitive ease of use, sleek minimalist design, and the accuracy of its health tracking features like heart rate and sleep monitoring. While the product is highly regarded for its lightweight and comfortable size, some users have expressed dissatisfaction with the quality of the band and occasional inconsistencies with connectivity. Overall, the device is well-received for its functionality, though minor improvements to the hardware and setup process would be welcomed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,092 reviews
  • Rated 5 out of 5 stars

    Very nice watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how accurate this watch is on monitoring heart rate. I will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Constant Heart Monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Charge 6 to track my EKG. It has worked very well and helps me monitor my health issues daily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best model out of all the Fitbits

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Fitbit devices for a very long time ever since the first Fitbit flex. But the many times I’ve used them they would last at least year before breaking. This model charge 6 wins the worst model I’ve used. I’ve only had the device for 8 days and already it gave me charging problems. It died on me when it had some battery left. I had to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fit(bit)!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 80 year old Mom after her original FitBit stopped working. The larger font size is perfect for someone her age. She tracks her steps everyday and loves using it as a watch too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit 6

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. Wife needed a Fitbit 6 and as always, Best Buy will have it AND in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A big improvement over the Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big improvement over the Charge 5. The functionality of the swipe screen is good and the addition of the button allows to parse thru the menu or return to the time screen with a single press of the button.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up confusing but glad I upgraded

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a charge 3 . This , for me was a little more difficult to set up and and keep synced with my phone . It is nice looking and the readouts are clear .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    SUCKS - Fitbits gone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it today- HATE IT. Looks great. Probably my 4th FitBit watch in the past 6yrs. MAKES you move your FitBit account to Google to activate. App page on cell totally different and shows stats differently. Can no longer see individual stats (even last month). It shows weekly averages :/ instead. Exercise list on watch has about 30 different ones - but you cannot change the order. Guess i will hv to acroll thru that lengthy list every time I workout as the ones I use are towards the bottom. everything I loved about old Fitbit stats, display and viewing is gone!

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, DouglasjD. We're sorry to hear about your experience about your new Fitbit Charge 6 and the new Fitbit app version. We're constantly striving to improve Fitbit products and services, which sometimes results in existing products and features changing. While you can't reorder the exercises on your Charge 6, your device will still show you your most recently used exercises in the Exercise tile and/or at the top of the Exercise app. For any additional questions and concerns, feel free to reach out through phone, chat, social support or through our community forums: https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    Excellent fitness watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch for fitness tracking and monitoring activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fit bit, this is my 2nd upgrade. The only drawback is that it doesn’t track steps when you are pushing the grocery cart. S I take it off ad put it in my pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get fit with Fitbit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to track physical activity, definitely help me track my workouts.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    cannot return defective fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fully charged fitibit cannot be turned on, cannot activate it or making it work with the app on the phone

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, ANNAD. We’re sorry to hear your Charge 6 isn't powering on or connecting to the app — we understand how frustrating that is. Try these steps to get your device back on track:

      1. Ensure the charging cable is securely connected to both the device and a powered USB port.
      2. Restart your tracker by pressing and holding the side button for 10 seconds until you see the smiley face icon.
      3. Check that your phone’s Bluetooth is enabled and the Google Health app is up to date.

      If you’re still having trouble, don't hesitate to reach out here https://support.google.com/googlehealth/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Hope it lasts longer than the charge 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a charge 5 that no longer works. Seems to work seamlessly but will need to see if it works longer than the 1 year my charge 5 did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Wife Happy life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife when her Charge 4 got tired and died. The Charge 6 seems more stable and has features she hasn't even begun to explore yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Available in store amazing service personal was very helpful in answering my question about the Fitbit I already had. And helping me in my purchase of the new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Verified Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, a little too much technology for me personally, not using all the features (yet)!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting it done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm! I love the notifications, and how it tracks my steps. Gets me off the couch to meet my goals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well although it seems generous with the step count. Comfortable to wear and provides a bunch of useful health information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest tracker works well and gathers important information for fitness and health. The mindful exercises are well done. Great tracker for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bookem1952

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitness tracker is beyond expectations! First tracker that I have used and can’t imagine using anything else!

    I would recommend this to a friend