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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2095 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the impressive battery life and overall performance of this device, which users frequently highlight as a top benefit. Many appreciate the intuitive ease of use, sleek minimalist design, and the accuracy of its health tracking features like heart rate and sleep monitoring. While the product is highly regarded for its lightweight and comfortable size, some users have expressed dissatisfaction with the quality of the band and occasional inconsistencies with connectivity. Overall, the device is well-received for its functionality, though minor improvements to the hardware and setup process would be welcomed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,092 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps up with all the important things when walking around and exercising

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for Visually Impaired when linked to m

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Charge 5….syncs well with my iPhone to report my steps, etc. Being visually impaired I rely on the Charge 5 & iPhone working together to keep me informed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit bit charge 6.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Fitbit charge 6. Easy to read. Track steps etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old Fitbit that wouldn’t hold a charge anymore. Very happy with this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort and you get everything in a small watch...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good smartwatch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my wife to replace an older Fitbit. She has been very happy with it and the new software that has been updated due to the Google purchase of Fitbit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and quick service. Called about item, ready for pickup when we arrived.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ⭐️⭐️ Disappointing Design Flaw in the Wristband Me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like the Fitbit Charge 6, but the interchangeable wristband clasp has been a major letdown—twice. On both my original and replacement devices, the plastic piece within the clasp locking mechanism broke when I tried to remove the band. It’s a fragile design that doesn’t hold up to normal use. Because of this flaw, I’m essentially stuck with the default black silicone wristband. It defeats the purpose of offering interchangeable bands when the mechanism fails so easily. Disappointing for an otherwise solid tracker. Fitbit needs to address this weak point in future models.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there. Sorry to hear you’re having trouble keeping the Charge 6 on your wrist. We’d be happy to look into this with you and find the best solution — when you have a moment, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 2 out of 5 stars

    Great - when it's not dead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It tracks well when it's not on low battery. It's pretty much the same as the Charge 5, but the battery doesn't even last a day. I've tweaked every setting and even resorted to turning off my bluetooth to prevent constant syncing, but it keeps dying. I'm sad to say I'm switching brands. I can't deal with this anymore.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, DanielB. Sorry you’re running into battery issues on the Charge 6. The device should be able to go 7 days between charges — here are some tips to reduce battery consumption:

      1. Turn off always-on display
      2. Use phone GPS instead of built-in GPS
      3. Dim the screen or enable auto brightness

      Here’s a link with additional tips: https://support.google.com/fitbit/answer/14226518

      If these steps don’t work, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 4 out of 5 stars

    Decent fitness tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my wife. Works really well and sync's up well with her Android phone in the app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works as advertied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be hard to find what you are looking for with the touch screen menu

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Fitbit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my Fitbit Charge 6 to replace a Charge 2, which had a cracked screen. I am very happy with the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using my fitbit everyday. There's alot of information on the fitbit to learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice watch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch many features and very comfortable get lots of compliments

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissatisfied with service.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store rep that serviced me seemed very uninterested in helping. I had to ask the front to find someone. He did not offer me protection plan, did not review with me my options for other products and he gave me the impression that I was bothering him.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Increase your health activity awareness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent activity and health tracking at a reasonable price. This tool greatly increases your awareness to a healthier life style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything i wanted it to do

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It perfectly tracks everything i wanted it to. It makes keeping track of my exercises easy and the partnered app makes keeping track of my meals a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forklift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price! Will always shop Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit feature, smartwatch functionality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features of a Fitbit with the added functionality of a smartwatch, and in a more streamlined smaller face for those of us who have smaller wrists.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work properly while driving my semi. Counts steps while driving. Otherwise, great product

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, McGregor. Sorry to hear this. Your device has been tested against driving and riding in buses, trains, and other public transportation and shouldn’t add steps when you’re traveling under normal conditions. On bumpy roads or in a car with a stiff transmission your device may add some steps. For most customers, the number of extra steps added when driving isn’t significant when compared to your overall stats. If you want to remove the steps from your daily total, manually log the driving activity for the time you were in a vehicle. For more information, see "How do I manually log exercises in the Fitbit app?" here: https://support.google.com/fitbit/answer/14236402

      If you need further assistance, reach out to support: https://goo.gle/contactfitbit