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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2095 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the impressive battery life and overall performance of this device, which users frequently highlight as a top benefit. Many appreciate the intuitive ease of use, sleek minimalist design, and the accuracy of its health tracking features like heart rate and sleep monitoring. While the product is highly regarded for its lightweight and comfortable size, some users have expressed dissatisfaction with the quality of the band and occasional inconsistencies with connectivity. Overall, the device is well-received for its functionality, though minor improvements to the hardware and setup process would be welcomed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,092 reviews
  • Rated 4 out of 5 stars

    Fit bit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the sleep tracker isnt as good as the old charge 3. The bands seem to be better than the other series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great accessory

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never thought i needed a smart watch/band but this one changed my mind, all the insightful information that gives you is really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with sport activities and health monitor

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too sensitive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it does what it says it does, however I believe the pedometer feature might be a bit too sensitive. I notice it’s counting things like piano playing and typing which are pretty sedentary activities. I have to remember to take it off when I’m practicing piano.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, JasonS. Fitbit uses a finely-tuned algorithm to count steps — looking for motion and intensity patterns indicative of walking or running. Arm movements from desk work, cooking, or similar activities can sometimes add a few steps, often giving credit for the brief walking that typically occurs between stationary periods. If you have any further questions, reach out to us here: https://support.google.com/fitbit/gethelp

  • Rated 5 out of 5 stars

    It looks good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working well. Wasnt able to get the screen protector on right, Bu that doesnt bother the function and easy to read screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newer version is welcome upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement for previous Fitbit. This model with the upgrade from previous version is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice upgraded version from my Fitbit Charge 2 (which still works), but decided to try it. I really like it and very pleased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buggy tech

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the worst Fitbit I ever owned stopped working after like 1 year.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, Brian. We’re sorry to hear your time with the Charge 6 wasn’t the best. We’d like to investigate what may have happened and get you the best resolution — when you’re ready, talk to us here: https://support.google.com/fitbit/gethelp

  • Rated 5 out of 5 stars

    Best fit-bit ever .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great has everything I want and the set up at Best Buy was wonderful because I couldn’t have done it myself .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job at being a fitness traker. I usually perfer to use actual watches except when working out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have tracker!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tracker! And now it has many more sports and activities to add and ve more specific.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit watch

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good product until it stopped working I will contact manufacturers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good it really does fit a bit and I like that is goes on my wrist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needs improvement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s all good but the pedometer glitches sometimes and need to have premium membership to unlock some usefull features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge 6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch,replaced a Fitbit 4,love the new features on the Fitbit 6. Would recommend and love it!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Black screen

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it for 6 months later, it went black screen. I tried restart from USB cable and changed the clock style. They all didn't work. It woke sometimes, but I still couldn't control it. I am trying contact Fitbit support , to see If there's anything else can help.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, EvenL. We're sorry to hear that your Fitbit Charge 6 display is not turning on. We appreciate your effort in troubleshooting. Let's see if we can make this right - please reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    Will by again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch Good for fitness and tracking steps!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The device that has limited life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product as long as there ate no battery issues. I have had several fitbit devices. They do not last long and you can not change the battery.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Thanks for reaching out about your Charge 6, midknight. Your insight is important to us and we’d like to hear more about your experience — when you get a second, here’s a link to our survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 3 out of 5 stars

    Fitbit 6 wrist band issue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but the watch band is too small for a big person. I had to wear it on . The last link. It was not secure and I lost it during a workout

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Thanks for sharing your thoughts on the Charge 6, RobertF. Sorry to hear you lost your device during a workout — we get how frustrating that is. Your feedback is valuable to us and we want to learn more — when you have a second, here’s a link to our survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Fitbit all the features are very nice easy to set up and use love the notification I get when getting call and text.

    I would recommend this to a friend