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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2095 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the impressive battery life and overall performance of this device, which users frequently highlight as a top benefit. Many appreciate the intuitive ease of use, sleek minimalist design, and the accuracy of its health tracking features like heart rate and sleep monitoring. While the product is highly regarded for its lightweight and comfortable size, some users have expressed dissatisfaction with the quality of the band and occasional inconsistencies with connectivity. Overall, the device is well-received for its functionality, though minor improvements to the hardware and setup process would be welcomed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,095 reviews
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out well for replacement for husbands older version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Fitbit, wear it all the time and hardly taking it off. Very Comfortable and light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it today

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my mom, she loves fitbits and this is a great update to her Fitbit charge 2.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fit Bit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife so she could count her steps after hip surgery. I soon realized there is no pleasing her and she could not get it to work. When she realized it needed a password, her head spun 360 degrees… and she projectile vomited… So I took it back. All in all, it was a good experience… Thank You..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money it's amazing, but if need something more premium then this is not the one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Andy Engel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time display too large. Other items too small. Ideally, steps, distance, pulse should be easy to read

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wrong metrics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes steps are over calculated. Didnt see much features update as compared to old models

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice upgrade from the Charge 5. The ability to control Youtube Music makes it really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old one quit working. This one works well. Would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Fitness Monitor once setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced Charge 4 for brighter display. It was very difficult to setup with iPhone. Once setup it seems to work well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit - Charge 6

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit seems to have problems keeping track of my sleep hours.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, JamesH. We hear your concerns regarding sleep tracking on the Charge 6. Here are a few things to confirm to get the best results:

      1. Check if your sleep setting is set to Sensitive. If it is, change it to Normal.
      2. For accurate sleep tracking, position your device 2-3 finger widths above your wrist bone, ensuring a secure but comfortable fit.
      3. To adjust a sleep session’s start or end time, edit it in the Fitbit app.

      Don’t hesitate to reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift. She loves it. Paired to an iPhone without issue. Very easy to use. Color is very nice as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bough it June 2024 and completely stopped working September 2025.. otherwise it’s my dad loved it.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, AbdonO. While we’re glad your dad enjoyed the Charge 6, we’re sorry it didn’t last as long as anticipated — we’d be happy to look into what may have happened and get your device back up and running again. When you get a chance, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 3 out of 5 stars

    Its alright

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 1 year, also doesn't seem to be accurate when tracking steps

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Thanks for reaching out to us, RoyS. Sorry to hear the Charge 6 didn’t last long as expected — seems out of the ordinary. We’d like to look into your concerns further and get your device back on track. When you get a second, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Winner

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband love this. Sleek and not bulky, able to connect to phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers great features, I love the heart rate monitor, works well with the app. Overall love my fitbit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fitness Tracker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit fitness tracker is exactly what I was looking for and Bestbuy had a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Charge 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well. This fitbit is much more complicated to figure out than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade from charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some trouble pairing initially...but works fine after getting past it....value for money...I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it open box-excellent condition and my Fitbit is working exactly as advertised.

    I would recommend this to a friend