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Customer reviews

Rating 4.5 out of 5 stars with 1993 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the product's impressive battery life and strong overall performance. They also frequently praise its ease of use, accurate heart rate monitoring, and surprisingly good sleep tracking. Conversely, some customers have noted issues with the band, inconsistent connectivity, and the need for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 1,993 reviews
  • Rated 3 out of 5 stars

    IT WORKS, BUT IT CAN FALL OFF YOUR WRIST

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted half of a year before, it would fall off when i was playing basketball or someone would hit it off my wrists. I finally lost it when i was wheeling my motorcycle

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new Fitbit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitbit for the money. Nice updates to my old fitbit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 6

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tracker for speed and daily activities. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the fitbits.Every time a new one comes out i buy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge 6

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that works well in conjunction with my iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent watch for exercise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear and recommend for friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is not too big. I like the size od the displays.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never got it to work!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t sync it to my previous FitBit. I want the continuous history, i have tried mutiple times. I don’t want to return it. I guess i need to go to the BB nearby and pay threm to figure out how to sync it.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, SusanR. Sorry you’re having a hard time syncing your Charge 6 — we get how frustrating it can be. Here are a few troubleshooting tips to get your device running smoothly:

      1. Uninstall and reinstall the Fitbit app.
      2. Remove your Fitbit device from your account and phone.
      3.Check your phone’s Bluetooth and internet access.

      Here’s a link for more troubleshooting: https://support.google.com/fitbit/answer/14236618

      We’re here to lend a helping hand: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fitbit! I would recomend to anyone. Good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product as of now, bit hard with straps…

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing special

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had an apple watch but switched to android and needed a new tracker. I tried this out and gave it a few days and just wasnt impressed. I think i am going back to casio watches till i can find an android smartwatch i enjoy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Charge 5 with the Charge 6. I need to check my heart rate while I'm exercising. This was never a problem with the 5 but the 6 only shows 2 dashes where the heart rate is supposed to be over 50% of the time. Also, there is a known problem with the Oxygen app. It is installed, but in the morning, when it is supposed to show my average overnight oxygen level, it says I need to install the app to use the feature

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, Kenneth. We hear your concerns regarding inconsistent heart rate tracking on the Charge 6 — we get how frustrating this is. Heart rate tracking accuracy is affected by your personal physiology, device placement on your arm, and the activity you're doing. Here’s a few tips to get better readings:

      1. Wear your Fitbit device on top of your wrist with the back in contact with your skin. When not exercising, position it a finger's width above your wrist bone.
      2. During exercise, wear it slightly tighter and higher for a snug fit that doesn't restrict blood flow, as this can affect the heart rate signal.
      3. Frequent wrist bending during activities can also interfere with the signal if the watch is worn too low.

      Regarding not getting SpO2 data, there could be a few things impacting the readings:

      1. Turning off any SpO2 clock face or app permissions can cause the feature to stop functioning.
      2. You must get at least 3 hours of quality sleep. Data is only collected when you’re still. If you move a lot during your sleep or the sleep session is too short, you might not get SpO2 data.
      3. Charge your Fitbit device to make sure it’s able to collect data throughout your entire sleep session. Note that you may have to charge your Fitbit device more often when using an SpO2 clock face or app.

      We’re only a click away if you need any support: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 1 out of 5 stars

    Google kills something else

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google purchased Fitbit then ripped features out. You will get notifications for things you can't change in the app anymore

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there. Sorry you're having trouble with notifications on the Charge 6. We’d like to look into this with you to ensure you’re getting the most out of your device. When you have a moment, please reach out to our support team so we can investigate this further: https://support.google.com/fitbit/gethelp

  • Rated 3 out of 5 stars

    Fitbit Charge 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn’t as great as I’d hoped. I’ve had older, cheaper Fitbits that worked better. This continuously drops off Bluetooth and the battery charge only lasts about 4 days.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, DebbieC. We're sorry to hear that the Bluetooth connection on your Charge 6 drops off and the battery is not lasting as it should. If you haven't done so already, we recommend checking the syncing requirements and trying the troubleshooting tips at: https://goo.gle/syncing

      Meanwhile, you can try our battery-saving tips at: https://goo.gle/batteryextend

      Should you need further assistance, you can always contact our support team at: https://goo.gle/ContactFitbit

  • Rated 3 out of 5 stars

    Great device lackluster software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fairly well. I like the features on it but the Youtube Music integration is kind of annoying. Why not add Spotify? Good at keeping track of your health but locking features behind a paywall is also disgusting

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great for the 3 weeks it lasted

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great while it lasted, but that was a very short period of time! My husband bought this as a replacement for one that he got less than a year ago when it stopped holding a charge a few weeks ago, and then he had to replace this one yesterday after the screen stopped functioning for no reason. We moved to a different Fitbit style and are crossing our fingers that it's a bit more durable!

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, LaKaRo. We’re sorry to hear your time with the Charge 6 wasn’t as long as anticipated — this is highly unusual. Even though you changed to a different device, we’d like to investigate what may have happened. When you get a moment, reach out to us here: https://support.google.com/fitbit/gethelp

  • Rated 2 out of 5 stars

    Fitbit Charge 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch works much better than the previous models I have owned. I like the fitness tracking application. The charging mechanism is much improved. The watch face selection is poor. To get a better one you need to purchase the premium package. The basic watch band really “Basic.” You need to purchase better bands. To early to judge durability of this watch but previous generations lasted about 2 years before they band mechanism gave out and wouldn’t accept new bands. Charging is much easier with the magnetic clasp. Comfort will improve when I get a better band.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Idiot purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor choice. Would not connent to my phone . Fully charged would not turn on. Returned it for a Samsung. Connected IMMEDIATELY.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, LoisP. Sorry you ran into connection problems on the Charge 6. Even though you’ve returned it, your experience is important to us and we’d like to hear more — when you find a moment, here’s a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 3 out of 5 stars

    Fitness tracker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful, but lacks easy to use features. Unfortunately it doesn’t pair with the health app on my iPhone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Homevac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had a longer hose for cleaning with attachments.

    I would recommend this to a friend