Customer Ratings & Reviews
- Model:
- GA05185-NA
- SKU:
- 10101700
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Durability
Rating 4.6 out of 5 stars
- Comfort
Rating 4.6 out of 5 stars
Customers are saying
Customers love the impressive battery life and overall performance of this device, which users frequently highlight as a top benefit. Many appreciate the intuitive ease of use, sleek minimalist design, and the accuracy of its health tracking features like heart rate and sleep monitoring. While the product is highly regarded for its lightweight and comfortable size, some users have expressed dissatisfaction with the quality of the band and occasional inconsistencies with connectivity. Overall, the device is well-received for its functionality, though minor improvements to the hardware and setup process would be welcomed.
This summary was generated by AI based on customer reviews.
Fitbit Charge 6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It only lasted for 7 months before I had to get a replacement through FitBit. It would no longer hold a charge and the time was off by a minute. The replacement is just for the display itself, no new bands are provided.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, BrianC. We’re sorry to see there was a charging issue with your Charge 6. That being said, we’re glad you were able to get a replacement — if you need any help or have any questions, don’t hesitate to reach out to us here: https://support.google.com/googlepixelwatch/gethelp?sjid=1168929876280557452-NC
- Cons mentioned:Band
Returned due to band was too small.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Check the band size. I was unable to fasten the clasp as the band was too small.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, FrankW. Sorry to see the Charge 6 didn’t quite fit you. Even though you returned it, we’d like to get your insight so we can learn more about your experience — here’s our survey when you’re ready: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Great device lackluster software
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fairly well. I like the features on it but the Youtube Music integration is kind of annoying. Why not add Spotify? Good at keeping track of your health but locking features behind a paywall is also disgusting
I would recommend this to a friendFit Bit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't have an altimeter. The watch strap is not very comfortable
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, NelsonF. Sorry the Charge 6 wasn’t quite what you were expecting. That said, comfort is important so you may need to change bands to fit your needs — here’s how:
1. Turn over your tracker and find the band latches.
2. To release the latch, use your fingernail to press the flat button toward the band.
3. Gently pull the band away from the tracker to release it.
4. Repeat on the other side.
5. To attach a band, press it into the end of the tracker until you hear a click and it snaps into place. The band with the buckle attaches to the top of the tracker.
Don’t hesitate to reach out to us us here: https://support.google.com/fitbit/gethelp?hl=en
- Cons mentioned:Connectivity
Fitbit- Charge 6
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 2 weeks and lost contact with phone. Couldn't get contact between phone and charge 6 and not even Geek Squad could. Returned for money back.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, tmast39. We’re sorry you had a pairing issue with the Charge 6. Even though you’ve returned it, we’d like to hear more your experience with the device — when you get a second, here’s a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Fitbit Charge 6
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This isn’t as great as I’d hoped. I’ve had older, cheaper Fitbits that worked better. This continuously drops off Bluetooth and the battery charge only lasts about 4 days.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, DebbieC. We're sorry to hear that the Bluetooth connection on your Charge 6 drops off and the battery is not lasting as it should. If you haven't done so already, we recommend checking the syncing requirements and trying the troubleshooting tips at: https://goo.gle/syncing
Meanwhile, you can try our battery-saving tips at: https://goo.gle/batteryextend
Should you need further assistance, you can always contact our support team at: https://goo.gle/ContactFitbit
Fitbit Charge 6
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch works much better than the previous models I have owned. I like the fitness tracking application. The charging mechanism is much improved. The watch face selection is poor. To get a better one you need to purchase the premium package. The basic watch band really “Basic.” You need to purchase better bands. To early to judge durability of this watch but previous generations lasted about 2 years before they band mechanism gave out and wouldn’t accept new bands. Charging is much easier with the magnetic clasp. Comfort will improve when I get a better band.
I would recommend this to a friendFitbit Charge 6
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Charge 6 broke after 8 months Fitbit is now owned by Google who now makes you send it back and wait up to a month to get it back(Fitbit used to send you a new one in 2 days and you would return the old one in the package they sent you) I will never buy a Fitbit again!
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, BETHANYW. We’re sorry your experience with the Charge 6 and our support team wasn’t the best. We’d like to look further into your concerns and find the best solution we can for you. When you get a second, talk to us here: https://support.google.com/fitbit/gethelp
Fitness tracker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useful, but lacks easy to use features. Unfortunately it doesn’t pair with the health app on my iPhone
I would recommend this to a friendDo not buy this watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my Charge 5 with the Charge 6. I need to check my heart rate while I'm exercising. This was never a problem with the 5 but the 6 only shows 2 dashes where the heart rate is supposed to be over 50% of the time. Also, there is a known problem with the Oxygen app. It is installed, but in the morning, when it is supposed to show my average overnight oxygen level, it says I need to install the app to use the feature
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, Kenneth. We hear your concerns regarding inconsistent heart rate tracking on the Charge 6 — we get how frustrating this is. Heart rate tracking accuracy is affected by your personal physiology, device placement on your arm, and the activity you're doing. Here’s a few tips to get better readings:
1. Wear your Fitbit device on top of your wrist with the back in contact with your skin. When not exercising, position it a finger's width above your wrist bone.
2. During exercise, wear it slightly tighter and higher for a snug fit that doesn't restrict blood flow, as this can affect the heart rate signal.
3. Frequent wrist bending during activities can also interfere with the signal if the watch is worn too low.
Regarding not getting SpO2 data, there could be a few things impacting the readings:
1. Turning off any SpO2 clock face or app permissions can cause the feature to stop functioning.
2. You must get at least 3 hours of quality sleep. Data is only collected when you’re still. If you move a lot during your sleep or the sleep session is too short, you might not get SpO2 data.
3. Charge your Fitbit device to make sure it’s able to collect data throughout your entire sleep session. Note that you may have to charge your Fitbit device more often when using an SpO2 clock face or app.
We’re only a click away if you need any support: https://support.google.com/fitbit/gethelp?hl=en
I had a bad experience but that's just me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My watch wouldn't track my heart beat. It had a faulty sensor and had to return it.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, JOSEG. Sorry to hear you had an issue with heart rate monitoring on the Charge 6. Even though you returned the device, we'd like to look into what may have happened and learn more — when you get a second, here's our survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Homevac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it had a longer hose for cleaning with attachments.
I would recommend this to a friendFalls off
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should've listened to the reviews about the bands... Ive had it one day and its fallen off multiple times. Not the best connection on the band.
No, I would not recommend this to a friendMissM
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't charge 8 months after purchase. Called Fitbit for warranty and they wanted to charge over $50.00 to have a tech sole problem.. Wasn't going to pay so I just disgarded the tracker. very disappointed and displeased.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, MsFrugal. We’re sorry your experience with the Charge 6 and our support team wasn’t the best. We’d like to look further into your concerns and find the best solution we can for you. When you get a second, talk to us here: https://support.google.com/fitbit/gethelp
- Cons mentioned:Connectivity
Idiot purchase.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor choice. Would not connent to my phone . Fully charged would not turn on. Returned it for a Samsung. Connected IMMEDIATELY.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, LoisP. Sorry you ran into connection problems on the Charge 6. Even though you’ve returned it, your experience is important to us and we’d like to hear more — when you find a moment, here’s a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Sinking ship of fitbit under google
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good looking device, but the software support is garbage. Upgraded from charge 2, and impressed by the interface. however, Fitbit team (currently owned by Google) does not seem to provide enough software support on fitbit products. Experienced quite often bugs, such as data sync with the app and missing data. I am seeing a sinking ship of fitbit under Google.
No, I would not recommend this to a friendGuess i need help
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So difficult to read so as my title says GUESS i do need help
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, RosemaryH. Good news! The Charge 6 has a magnifier feature to help you read text on the screen — here’s how to set it up:
To Turn On Magnification:
1. Swipe down from the clock face and tap the Settings icon to open it.
2. Swipe up and tap Magnify Settings. Turn on the switch under Magnify.
3. To switch between 2x and 3x magnification, tap Zoom Ratio.
4. Press the button to return to the clock face.
To Magnify the Display:
1. Gently triple-tap the screen to zoom in.
2. Press the button or tap the screen once to zoom out.
Here’s a link for more help: https://support.google.com/fitbit/answer/14237214?hl=en
Reach out if you need us: https://support.google.com/fitbit/gethelp?hl=en
Should of bought another 5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an okay watch, but very disappointed that my Fitbit 5 bands don't work with it like it said they would!
No, I would not recommend this to a friendGreat for the 3 weeks it lasted
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great while it lasted, but that was a very short period of time! My husband bought this as a replacement for one that he got less than a year ago when it stopped holding a charge a few weeks ago, and then he had to replace this one yesterday after the screen stopped functioning for no reason. We moved to a different Fitbit style and are crossing our fingers that it's a bit more durable!
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, LaKaRo. We’re sorry to hear your time with the Charge 6 wasn’t as long as anticipated — this is highly unusual. Even though you changed to a different device, we’d like to investigate what may have happened. When you get a moment, reach out to us here: https://support.google.com/fitbit/gethelp
poor pickup process
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fit bit is fine, the pick up process after ordering online was poor, they rang up 5 customers in front of me while i waited and waited to be rung up in the online pickup line, total joke, will not return to best buy based on my experience there
No, I would not recommend this to a friend