Customer Ratings & Reviews
- Model:
- GA05185-NA
- SKU:
- 10101700
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Durability
Rating 4.6 out of 5 stars
- Comfort
Rating 4.6 out of 5 stars
Customers are saying
Customers love the impressive battery life and overall performance of this device, which users frequently highlight as a top benefit. Many appreciate the intuitive ease of use, sleek minimalist design, and the accuracy of its health tracking features like heart rate and sleep monitoring. While the product is highly regarded for its lightweight and comfortable size, some users have expressed dissatisfaction with the quality of the band and occasional inconsistencies with connectivity. Overall, the device is well-received for its functionality, though minor improvements to the hardware and setup process would be welcomed.
This summary was generated by AI based on customer reviews.
Uncertain value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wrist band caused rash and itching. Changed to aftermarket breathable band which stopped the rash. The sleep detector has not been accurate, failing to provide correct hours of sleep. The step counter seems correct. The heart rate detector seems correct; however, I cannot tell if the atrial fib detector works since the hours of sleep appears incorrect.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, GoodProduct. Sorry to hear this. Please check out our wear and care tips here: https://www.fitbit.com/global/us/product-care
Also, please check out these tips to improve your Fitbit's sleep tracking: https://help.fitbit.com/articles/en_US/Help_article/1314.htm
If you continue to experience any issues, please reach out to us for further assistance at:
https://goo.gle/contactfitbit
Unintuitive frustrating garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first few days trying to use this have been super frustrating... Defaults are very annoying (e.g., lights up when trying to sleep, vibrates every minute when you're walking), and trying to customize, set up, and work out how to do what should be things simple things like start a treadmill run are all far more painful than they should be. Immensely better experience with a $40 imitation (Xiaomi), which was also more functional and let you control spotify, etc.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, DavidW. Sorry to hear the Charge 6 may not have been what you were expecting. A majority of the settings to adjust the vibrations, screen time, and other features are a quick swipe down from the clock screen and tapping the Settings icon. Check out this link with more details: https://support.google.com/fitbit/answer/14237104?h
Best Buy vs. Amazon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased from Best Buy to give business to brick and mortar retailers rather than on line with Amazon. The product was not suited to the recipient's needs and when I attempted to return was told it was past 15 days and I hadn't purchased a protective membership that would have extended the return to 60 days. Same product on Amazon would have a no hassle refund of 30 days. Future purchases won't be using Best Buy.
No, I would not recommend this to a friendDo not buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Read the reviews - the straps are as bad as people say. One of the key functions of a watch is remaining secure on your wrist. Will return and buy something else. Fitbit support is unhelpful.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, CJNH. We’re sorry to hear about your experience with the strap on the Charge 6 and our support team. We want to make sure your device stays secure on your wrist, and we’d like to look into this with you further. Reach out to us here so we can help: https://support.google.com/fitbit/gethelp
Not happy overall
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fitbit charger 6 doesnt work any more. The battery life span was so horrible. It stopped wroking after a swim session. I wont recommend it to spend money on it.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, Najib. Sorry to see your experience with the Charge 6 wasn’t quite the best. We’d be happy to investigate to figure out what may have happened and get you a solution — when you have a second, talk to us here: https://support.google.com/fitbit/gethelp?hl=en
Not recommended
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars isn’t an Orion! Bought it in 11/2023. In 1/2024 the screen went black. I received a new one under warranty. The Second one just failed, this time a battery issue (apparently). Once again I’ll get a replacement under warranty terms but what I really want is a reliable product. This will be my last Fitbit.
No, I would not recommend this to a friendNever got it to work!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t sync it to my previous FitBit. I want the continuous history, i have tried mutiple times. I don’t want to return it. I guess i need to go to the BB nearby and pay threm to figure out how to sync it.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, SusanR. Sorry you’re having a hard time syncing your Charge 6 — we get how frustrating it can be. Here are a few troubleshooting tips to get your device running smoothly:
1. Uninstall and reinstall the Fitbit app.
2. Remove your Fitbit device from your account and phone.
3.Check your phone’s Bluetooth and internet access.
Here’s a link for more troubleshooting: https://support.google.com/fitbit/answer/14236618
We’re here to lend a helping hand: https://support.google.com/fitbit/gethelp?hl=en
Good buy except for charging
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But the charger needs some careful alignment for charging
I would recommend this to a friendFor stress management and sleep
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything like stress levels and sleep Doesn't count steps right if your arm isn't swinging need to have a tracker for my ankle
I would recommend this to a friendBrand response from FitBit Team
Posted .Hi, SharenJ. We're sorry to hear that your Fitbit Charge 6 is not tracking your steps properly. Fitbit devices use a 3-axis accelerometer to count your steps. This sensor also allows your device to determine the frequency, duration, intensity, and patterns of your movement. Also, factors such as device placement, dominant or non-dominant hand, and stride length affect the number of steps recorded. If you're pushing a stroller or shopping cart, try putting your wrist-based device in your pocket or use GPS if possible. For more information, you can check this link: https://help.fitbit.com/articles/en_US/Help_article/1141.htm For more accurate reading, please visit https://help.fitbit.com/articles/en_US/Help_article/1136.htm For further help, reach out through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit
Poor Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shuts down and restarts , did not work even for a whole year. Truely disapointed. Try Some other device.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Jacob. We’re sorry to see the Charge 6 didn’t last as long as anticipated — we’d like to look into what may have happened and see what may have happened. Reach out to us here: https://support.google.com/googlehealth/gethelp
- Cons mentioned:Water resistance
Waste of money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will never buy another one again. Went in the pool for two min and now it wont work. Waste of money
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, Terri. Sorry to hear you had an issue with going swimming with your Charge 6 — we understand how frustrating this is. We’d like to look into this and figure out what may have happened. When you get a moment, contact us here: https://support.google.com/fitbit/gethelp?hl=en
Former owner of fitbit!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When fitbit sold to Google the apps aren't the same, I think they've gotten worse!
No, I would not recommend this to a friendNeeds to be smaller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but needs a smaller face or no face at all.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, WoodyC. Thanks for sharing. We love hearing our customers' thoughts. The best bet is to share this with our developers via our "Product Feedback" board: https://community.fitbit.com/t5/Product-Feedback/idb-p/features For any other concerns, feel free to reach us at: https://goo.gle/contactfitbit
Fitbit
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good when it works HOWEVER randomly just died not even a year old
I would recommend this to a friendBrand response from FitBit Team
Posted .Hi, there. We're sorry to hear that your Fitbit Charge 6 has died. We recommend giving your Fitbit Charge 6 a restart by going to this link: https://support.google.com/fitbit/answer/14194938
You can also try these battery charging tips: https://support.google.com/fitbit/answer/14225530
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Fitbit charge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can not get it to stay charged. And/or fugure out hiw to get it to Operate
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there. We’re sorry to hear you’re having trouble keeping your Charge 6 charged and navigating how to use it — we’d like to help you get this sorted out. Please reach out to our support team here so we can look into this with you: https://support.google.com/googlehealth/gethelp
Great watch when it stays with you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Fitbit Charge 6 My Wife’s Charge 5 broke after a rather severe impact. Nothing I could do about that. So I ordered her a Charge 6. The watch itself works great, and the sleep monitoring system is quite good. It has a major drawback. If you misplace it, you are going to have to download a Bluetooth detection app that will get you within about 10 feet. The watch doesn’t make noise to tell you where it is. Most would say that you aren’t supposed to lose your watch anyway. Unfortunately, the Fitbit 6 has a serious problem with the watchband letting go of the watch. At first, I thought it must just be this watch, but a quick internet search showed many pages of people with the exact same complaint. The watch is great, but good luck keeping it on your arm. When I attached the band, I discovered that with minor movement, it would fall off. So, I ordered a new band from Amazon and installed it. It worked for about three days, then had the same problem as the first.
No, I would not recommend this to a friendGoogle kills something else
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google purchased Fitbit then ripped features out. You will get notifications for things you can't change in the app anymore
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there. Sorry you're having trouble with notifications on the Charge 6. We’d like to look into this with you to ensure you’re getting the most out of your device. When you have a moment, please reach out to our support team so we can investigate this further: https://support.google.com/fitbit/gethelp
Good watch, step tracker needs work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fine watch for heart beat tracking and sleep tracking but it tracks step even I swing my arms.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Jabra7pro. We appreciate your feedback. Fitbit Charge 6 is a wrist-based motion sensor, it may add extra steps whenever your arms are moving, even though your body isn't. To get better step tracking, please ensure your wrist placement setting is aligned with how you wear your tracker. We suggest fixing your hand settings to "Dominant" to decrease its step counting sensitivity. For more info and tips on how to best improve your tracker's accuracy, please check out: https://help.fitbit.com/articles/en_US/Help_article/1136.htm
For any additional concerns, feel free to reach out to our support channels: https://goo.gle/contactfitbit
Fitbits just don't last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the features of the fitbit. I hate how they fail regularly after 6 months use.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, Penni. The Charge 6 should be lasting longer than 6 months with regular use — we’d be happy to investigate further what may be happening and make sure your device is running optimally. When you get a second, talk to us here: https://support.google.com/fitbit/gethelp?hl=en
Fitbit is unreliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for one year and then stopped working suddenly. Fitbit did not assist or make the process easier.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, MelissaD. Sorry to hear you had a problem with your Charge 6 and our support team. We’d like to investigate what may have happened and get you a resolution — when you can, talk to us here: https://support.google.com/fitbit/gethelp?hl=en