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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2041 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the device for its impressive battery life, reliable performance, and user-friendly interface. While many users appreciate the accurate health tracking features and sleek, lightweight design, some have expressed dissatisfaction with the quality of the band. Additionally, a small number of users noted minor concerns regarding connectivity, water resistance, and charging consistency.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,041 reviews
  • Rated 5 out of 5 stars

    Happy Wife Happy life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife when her Charge 4 got tired and died. The Charge 6 seems more stable and has features she hasn't even begun to explore yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bookem1952

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitness tracker is beyond expectations! First tracker that I have used and can’t imagine using anything else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fit bit, this is my 2nd upgrade. The only drawback is that it doesn’t track steps when you are pushing the grocery cart. S I take it off ad put it in my pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Available in store amazing service personal was very helpful in answering my question about the Fitbit I already had. And helping me in my purchase of the new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well although it seems generous with the step count. Comfortable to wear and provides a bunch of useful health information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope it lasts longer than the charge 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a charge 5 that no longer works. Seems to work seamlessly but will need to see if it works longer than the 1 year my charge 5 did.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great - when it's not dead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It tracks well when it's not on low battery. It's pretty much the same as the Charge 5, but the battery doesn't even last a day. I've tweaked every setting and even resorted to turning off my bluetooth to prevent constant syncing, but it keeps dying. I'm sad to say I'm switching brands. I can't deal with this anymore.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, DanielB. Sorry you’re running into battery issues on the Charge 6. The device should be able to go 7 days between charges — here are some tips to reduce battery consumption:

      1. Turn off always-on display
      2. Use phone GPS instead of built-in GPS
      3. Dim the screen or enable auto brightness

      Here’s a link with additional tips: https://support.google.com/fitbit/answer/14226518

      If these steps don’t work, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sensors drastically over exaggerate and the sleep tracking is not always accurate. It gets me most off the way there but for something this cheap it should be expected. Overall not bad but not great

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, John. We hear your concerns regarding you not getting the most accurate readings from the Charge 6. Here are a few things to confirm to get the best results:

      For step tracking:
      Confirm your height and wrist settings are correct in the Fitbit app to get the best results. Since it uses height to estimate your walking and running stride lengths, you may want to measure and manually adjust these values if your legs are longer or shorter than average.

      For sleep tracking:
      1. Check if your sleep setting is set to Sensitive. If it is, change it to Normal.
      2. For accurate sleep tracking, position your device 2-3 finger widths above your wrist bone, ensuring a secure but comfortable fit.
      3. To adjust a sleep session’s start or end time, edit it in the Fitbit app.

      Don’t hesitate to reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Charge 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my charge 6. Normally get the versa or sense. This band feels more comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest tracker works well and gathers important information for fitness and health. The mindful exercises are well done. Great tracker for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Walk to the mile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps me up to date with everything I need to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sarah's present.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas present for my Granddaughter.She chose this herself,but she don't know she is getting it.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 3 out of 5 stars

    Improved but still not perfect.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleep tracking is good. Improved Heart Rate Tracking. GPS is stilll trash. New App UI is a mess and paywalling premium features sucks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, prefer my Apple health app.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Application doesn't seamlessly work with my other apps, other than that the product is solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend this watch to anyone .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch,it’s so on my little wrist and the battery life is less long time. I wear it all day long to check on my activity . I love the color so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit bit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Keeps me doing my 10000 steps daily. Larger wrist band was included which was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product that didn’t cause an allergic reaction on my wrist like the Pixel smart watch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charge 6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fine, but it doesn’t track stairs (altimeter) and there are other options on there there I’ll never use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several Fitbit’s over the years, and this one is by far the best one yet! I love the fit, the look, and the graphics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bad straps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing about this item is I reccommend buying an aftermarket strap because the original strap it comes with, makes my wrist peel.

    I would recommend this to a friend