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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2041 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the device for its impressive battery life, reliable performance, and user-friendly interface. While many users appreciate the accurate health tracking features and sleek, lightweight design, some have expressed dissatisfaction with the quality of the band. Additionally, a small number of users noted minor concerns regarding connectivity, water resistance, and charging consistency.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,041 reviews
  • Rated 4 out of 5 stars

    good upgrade from prior bankd

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    switchover was quick and straight forward charging is easy and fast low profile does not get caught on clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice tracker. You can read it easily, even in sunlight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. It's nice to have all of the different sleeping information it gives you. I wish it had live O2 levels not just heart rate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace one that i accidentally lost at work. Works great and does what i need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little frustrated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still struggling with operation .....I Believe it's because I haven't and don't want the subscription plan to unlock extras

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, i have found these are throwaway items. once they fail and they do, service is about impossible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite mother's day gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent gift for my aging parents to keep track of their health and steps along with the ability to track in case of emergencies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great find for parents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent gift for my aging parents to keep track of their health and steps along with the ability to track in case of emergencies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for several weeks now. It’s very comfortable and tracks everything I need. I would strongly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bads no stair counter setup is harder to do ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing watch!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing and so far i love it! Would highly recommend this to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit features are all I need and the weight of the fitbit is preferable to any other watch I have worn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best one yet

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my 3rd fitbit i've owned of the charge series. its very comfortable to wear all day, i barely notice it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 6 is an improvement over Charge 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, after 2 weeks everything is working well - it synchs to my phone app, gives me the information I need about my progress and keeps me on target.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I miss my old Fitbit, that’s for sure!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy as older models, doesn’t show time immediately when you put your wrist up like looking at a normal watch. Misses a lot of my steps and now I fedl I deliberately have to move my arm “with purpose” just to make sure it counts. Also two sizes of band and the largest was too short. Had to purchase a set of bands with a buckle that allow big wrists and ankle wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Service is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Quick delivery. Exactly what we expected.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Poor Connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit was great, but it wouldn't stay connected so I returned the tracker.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The device that has limited life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product as long as there ate no battery issues. I have had several fitbit devices. They do not last long and you can not change the battery.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Thanks for reaching out about your Charge 6, midknight. Your insight is important to us and we’d like to hear more about your experience — when you get a second, here’s a link to our survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 3 out of 5 stars

    Fitbit 6 wrist band issue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but the watch band is too small for a big person. I had to wear it on . The last link. It was not secure and I lost it during a workout

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Thanks for sharing your thoughts on the Charge 6, RobertF. Sorry to hear you lost your device during a workout — we get how frustrating that is. Your feedback is valuable to us and we want to learn more — when you have a second, here’s a link to our survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 5 out of 5 stars

    Charge 6

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the charge 5 and upgraded to the charge 6 and am very happy with it! I enjoy it counting my steps and keeps me honest with my weight loss.

    I would recommend this to a friend