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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2041 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the device for its impressive battery life, reliable performance, and user-friendly interface. While many users appreciate the accurate health tracking features and sleek, lightweight design, some have expressed dissatisfaction with the quality of the band. Additionally, a small number of users noted minor concerns regarding connectivity, water resistance, and charging consistency.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,041 reviews
  • Rated 5 out of 5 stars

    Love the new Fitbit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitbit for the money. Nice updates to my old fitbit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the fitbits.Every time a new one comes out i buy one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitness tracker works very well. My only disappointment is that the metal case is silver not rose gold as pictured.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      We’re glad you’re enjoying your Charge 6, WillieD. Thanks for the feedback!

  • Rated 5 out of 5 stars

    Fitbit Charge 6

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that works well in conjunction with my iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 6

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tracker for speed and daily activities. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is not too big. I like the size od the displays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent watch for exercise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear and recommend for friends.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Fitbit- Charge 6

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 2 weeks and lost contact with phone. Couldn't get contact between phone and charge 6 and not even Geek Squad could. Returned for money back.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, tmast39. We’re sorry you had a pairing issue with the Charge 6. Even though you’ve returned it, we’d like to hear more your experience with the device — when you get a second, here’s a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 3 out of 5 stars

    IT WORKS, BUT IT CAN FALL OFF YOUR WRIST

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted half of a year before, it would fall off when i was playing basketball or someone would hit it off my wrists. I finally lost it when i was wheeling my motorcycle

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fitbit! I would recomend to anyone. Good value

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit Charge 6

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Charge 6 broke after 8 months Fitbit is now owned by Google who now makes you send it back and wait up to a month to get it back(Fitbit used to send you a new one in 2 days and you would return the old one in the package they sent you) I will never buy a Fitbit again!

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, BETHANYW. We’re sorry your experience with the Charge 6 and our support team wasn’t the best. We’d like to look further into your concerns and find the best solution we can for you. When you get a second, talk to us here: https://support.google.com/fitbit/gethelp

  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product as of now, bit hard with straps…

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing special

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had an apple watch but switched to android and needed a new tracker. I tried this out and gave it a few days and just wasnt impressed. I think i am going back to casio watches till i can find an android smartwatch i enjoy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fit Bit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't have an altimeter. The watch strap is not very comfortable

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, NelsonF. Sorry the Charge 6 wasn’t quite what you were expecting. That said, comfort is important so you may need to change bands to fit your needs — here’s how:

      1. Turn over your tracker and find the band latches.
      2. To release the latch, use your fingernail to press the flat button toward the band.
      3. Gently pull the band away from the tracker to release it.
      4. Repeat on the other side.
      5. To attach a band, press it into the end of the tracker until you hear a click and it snaps into place. The band with the buckle attaches to the top of the tracker.

      Don’t hesitate to reach out to us us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 3 out of 5 stars

    Great device lackluster software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fairly well. I like the features on it but the Youtube Music integration is kind of annoying. Why not add Spotify? Good at keeping track of your health but locking features behind a paywall is also disgusting

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit Charge 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn’t as great as I’d hoped. I’ve had older, cheaper Fitbits that worked better. This continuously drops off Bluetooth and the battery charge only lasts about 4 days.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, DebbieC. We're sorry to hear that the Bluetooth connection on your Charge 6 drops off and the battery is not lasting as it should. If you haven't done so already, we recommend checking the syncing requirements and trying the troubleshooting tips at: https://goo.gle/syncing

      Meanwhile, you can try our battery-saving tips at: https://goo.gle/batteryextend

      Should you need further assistance, you can always contact our support team at: https://goo.gle/ContactFitbit

  • Rated 2 out of 5 stars

    Fitbit Charge 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch works much better than the previous models I have owned. I like the fitness tracking application. The charging mechanism is much improved. The watch face selection is poor. To get a better one you need to purchase the premium package. The basic watch band really “Basic.” You need to purchase better bands. To early to judge durability of this watch but previous generations lasted about 2 years before they band mechanism gave out and wouldn’t accept new bands. Charging is much easier with the magnetic clasp. Comfort will improve when I get a better band.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    MissM

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't charge 8 months after purchase. Called Fitbit for warranty and they wanted to charge over $50.00 to have a tech sole problem.. Wasn't going to pay so I just disgarded the tracker. very disappointed and displeased.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, MsFrugal. We’re sorry your experience with the Charge 6 and our support team wasn’t the best. We’d like to look further into your concerns and find the best solution we can for you. When you get a second, talk to us here: https://support.google.com/fitbit/gethelp

  • Rated 1 out of 5 stars

    Do not buy this watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Charge 5 with the Charge 6. I need to check my heart rate while I'm exercising. This was never a problem with the 5 but the 6 only shows 2 dashes where the heart rate is supposed to be over 50% of the time. Also, there is a known problem with the Oxygen app. It is installed, but in the morning, when it is supposed to show my average overnight oxygen level, it says I need to install the app to use the feature

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, Kenneth. We hear your concerns regarding inconsistent heart rate tracking on the Charge 6 — we get how frustrating this is. Heart rate tracking accuracy is affected by your personal physiology, device placement on your arm, and the activity you're doing. Here’s a few tips to get better readings:

      1. Wear your Fitbit device on top of your wrist with the back in contact with your skin. When not exercising, position it a finger's width above your wrist bone.
      2. During exercise, wear it slightly tighter and higher for a snug fit that doesn't restrict blood flow, as this can affect the heart rate signal.
      3. Frequent wrist bending during activities can also interfere with the signal if the watch is worn too low.

      Regarding not getting SpO2 data, there could be a few things impacting the readings:

      1. Turning off any SpO2 clock face or app permissions can cause the feature to stop functioning.
      2. You must get at least 3 hours of quality sleep. Data is only collected when you’re still. If you move a lot during your sleep or the sleep session is too short, you might not get SpO2 data.
      3. Charge your Fitbit device to make sure it’s able to collect data throughout your entire sleep session. Note that you may have to charge your Fitbit device more often when using an SpO2 clock face or app.

      We’re only a click away if you need any support: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 3 out of 5 stars

    Fitness tracker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful, but lacks easy to use features. Unfortunately it doesn’t pair with the health app on my iPhone

    I would recommend this to a friend