Customer Ratings & Reviews
- Model:
- GA05185-NA
- |
- SKU:
- 12722041
Customer reviews
Rating 4.5 out of 5 stars with 2043 reviews
(2,043 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the device for its impressive battery life, reliable performance, and user-friendly interface. While many users appreciate the accurate health tracking features and sleek, lightweight design, some have expressed dissatisfaction with the quality of the band. Additionally, a small number of users noted minor concerns regarding connectivity, water resistance, and charging consistency.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Water resistance
Rated 1 out of 5 stars
Waste of money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will never buy another one again. Went in the pool for two min and now it wont work. Waste of money
This review is from Google - Fitbit Charge 6 Advanced Fitness & Health Tracker - Works with Android and iOS - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, Terri. Sorry to hear you had an issue with going swimming with your Charge 6 — we understand how frustrating this is. We’d like to look into this and figure out what may have happened. When you get a moment, contact us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 3 out of 5 stars
For stress management and sleep
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything like stress levels and sleep Doesn't count steps right if your arm isn't swinging need to have a tracker for my ankle
This review is from Google - Fitbit Charge 6 Advanced Fitness & Health Tracker - Works with Android and iOS - Obsidian - (2023)
I would recommend this to a friendBrand response from FitBit Team
Posted .Hi, SharenJ. We're sorry to hear that your Fitbit Charge 6 is not tracking your steps properly. Fitbit devices use a 3-axis accelerometer to count your steps. This sensor also allows your device to determine the frequency, duration, intensity, and patterns of your movement. Also, factors such as device placement, dominant or non-dominant hand, and stride length affect the number of steps recorded. If you're pushing a stroller or shopping cart, try putting your wrist-based device in your pocket or use GPS if possible. For more information, you can check this link: https://help.fitbit.com/articles/en_US/Help_article/1141.htm For more accurate reading, please visit https://help.fitbit.com/articles/en_US/Help_article/1136.htm For further help, reach out through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit
Rated 3 out of 5 stars
Former owner of fitbit!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When fitbit sold to Google the apps aren't the same, I think they've gotten worse!
This review is from Google - Fitbit Charge 6 Advanced Fitness & Health Tracker - Works with Android and iOS - Obsidian - (2023)
No, I would not recommend this to a friendRated 3 out of 5 stars
Needs to be smaller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but needs a smaller face or no face at all.
This review is from Google - Fitbit Charge 6 Advanced Fitness & Health Tracker - Works with Android and iOS - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, WoodyC. Thanks for sharing. We love hearing our customers' thoughts. The best bet is to share this with our developers via our "Product Feedback" board: https://community.fitbit.com/t5/Product-Feedback/idb-p/features For any other concerns, feel free to reach us at: https://goo.gle/contactfitbit
Rated 2 out of 5 stars
Fitbits just don't last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the features of the fitbit. I hate how they fail regularly after 6 months use.
This review is from Google - Fitbit Charge 6 Advanced Fitness & Health Tracker - Works with Android and iOS - Porcelain - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, Penni. The Charge 6 should be lasting longer than 6 months with regular use — we’d be happy to investigate further what may be happening and make sure your device is running optimally. When you get a second, talk to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 3 out of 5 stars
Fitbit
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good when it works HOWEVER randomly just died not even a year old
This review is from Google - Fitbit Charge 6 Advanced Fitness & Health Tracker - Works with Android and iOS - Obsidian - (2023)
I would recommend this to a friendBrand response from FitBit Team
Posted .Hi, there. We're sorry to hear that your Fitbit Charge 6 has died. We recommend giving your Fitbit Charge 6 a restart by going to this link: https://support.google.com/fitbit/answer/14194938
You can also try these battery charging tips: https://support.google.com/fitbit/answer/14225530
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 2 out of 5 stars
Fitbit is unreliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for one year and then stopped working suddenly. Fitbit did not assist or make the process easier.
This review is from Google - Fitbit Charge 6 Advanced Fitness & Health Tracker - Works with Android and iOS - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, MelissaD. Sorry to hear you had a problem with your Charge 6 and our support team. We’d like to investigate what may have happened and get you a resolution — when you can, talk to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 1 out of 5 stars
Great watch when it stays with you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Fitbit Charge 6 My Wife’s Charge 5 broke after a rather severe impact. Nothing I could do about that. So I ordered her a Charge 6. The watch itself works great, and the sleep monitoring system is quite good. It has a major drawback. If you misplace it, you are going to have to download a Bluetooth detection app that will get you within about 10 feet. The watch doesn’t make noise to tell you where it is. Most would say that you aren’t supposed to lose your watch anyway. Unfortunately, the Fitbit 6 has a serious problem with the watchband letting go of the watch. At first, I thought it must just be this watch, but a quick internet search showed many pages of people with the exact same complaint. The watch is great, but good luck keeping it on your arm. When I attached the band, I discovered that with minor movement, it would fall off. So, I ordered a new band from Amazon and installed it. It worked for about three days, then had the same problem as the first.
This review is from Google - Fitbit Charge 6 Advanced Fitness & Health Tracker - Works with Android and iOS - Obsidian - (2023)
No, I would not recommend this to a friendRated 3 out of 5 stars
Good watch, step tracker needs work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fine watch for heart beat tracking and sleep tracking but it tracks step even I swing my arms.
This review is from Google - Fitbit Charge 6 Advanced Fitness & Health Tracker - Works with Android and iOS - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Jabra7pro. We appreciate your feedback. Fitbit Charge 6 is a wrist-based motion sensor, it may add extra steps whenever your arms are moving, even though your body isn't. To get better step tracking, please ensure your wrist placement setting is aligned with how you wear your tracker. We suggest fixing your hand settings to "Dominant" to decrease its step counting sensitivity. For more info and tips on how to best improve your tracker's accuracy, please check out: https://help.fitbit.com/articles/en_US/Help_article/1136.htm
For any additional concerns, feel free to reach out to our support channels: https://goo.gle/contactfitbit
Rated 2 out of 5 stars
failures attempt
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not accurately record my heart rate. Exercised this morning and bpm was down to 60 which is impossible.
This review is from Google - Fitbit Charge 6 Advanced Fitness & Health Tracker - Works with Android and iOS - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, OLED. We hear your concerns regarding inconsistent heart rate tracking on the Charge 6 — we get how frustrating this is. Heart rate tracking accuracy is affected by your personal physiology, device placement on your arm, and the activity you're doing. Here’s a few tips to get better readings:
1. Wear your Fitbit device on top of your wrist with the back in contact with your skin. When not exercising, position it a finger's width above your wrist bone.
2. During exercise, wear it slightly tighter and higher for a snug fit that doesn't restrict blood flow, as this can affect the heart rate signal.
3. Frequent wrist bending during activities can also interfere with the signal if the watch is worn too low.
We’re only a click away if you need any support: https://support.google.com/fitbit/gethelp?hl=en
Rated 3 out of 5 stars
Fitbit Charge 5 review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, but way to small for my eyes. It does not answer calls.
This review is from Google - Fitbit Charge 6 Advanced Fitness & Health Tracker - Works with Android and iOS - Porcelain - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, LeomarA. We're always looking for ways to improve and we appreciate your feedback. Fitbit Charge 6 does not have an on-wrist phone call feature. For more information about the Fitbit Charge 6, please visit this: https://support.google.com/fitbit/answer/14237104
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 3 out of 5 stars
goodie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good for sleep analyze. comfortable to ware and easy to get time and other functions
This review is from Google - Fitbit Charge 6 Advanced Fitness & Health Tracker - Works with Android and iOS - Obsidian - (2023)
I would recommend this to a friendRated 1 out of 5 stars
Great, until you have to work out
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All times of the day, it tracks everything well. As soon as Im doing any work out it loses my heart rate. The time I need it the most and it NEVER tracks it during a workout. Ive had a major weight loss journey that has been made frustrating because I cant measure the intensity of my cardio workouts. Insanely frustrating.
This review is from Google - Fitbit Charge 6 Advanced Fitness & Health Tracker - Works with Android and iOS - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, Mack. Sorry you’re having accuracy issues with heart rate on the Charge 6 — we get this is frustrating. Try these steps to make sure your device is working optimally:
1. Tighten the band so that it doesn’t slip on your wrist
2. Heart-rate tracking may not work with certain accessory bands, especially if they’re loose fitting
3. Use the Exercise app to record GPS data for your workout.
4. Intense arm movements can weaken your device's signal. If this occurs, relax and keep your wrist still for roughly 10 seconds.
We’re here to help 24/7, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 2 out of 5 stars
Black screen
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it for 6 months later, it went black screen. I tried restart from USB cable and changed the clock style. They all didn't work. It woke sometimes, but I still couldn't control it. I am trying contact Fitbit support , to see If there's anything else can help.
This review is from Google - Fitbit Charge 6 Advanced Fitness & Health Tracker - Works with Android and iOS - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, EvenL. We're sorry to hear that your Fitbit Charge 6 display is not turning on. We appreciate your effort in troubleshooting. Let's see if we can make this right - please reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Heart rate doesn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heart rate doeant work, goes from 138 to 80 within seconds, doesn't read right.
This review is from Google - Fitbit Charge 6 Advanced Fitness & Health Tracker - Works with Android and iOS - Porcelain - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, BrandonJ. We hear your concerns regarding not getting the best accuracy with the Charge 6. We recommend wearing it loosely for daily use, but for exercise, move the band 2-3 finger widths above your wrist bone for a secure fit. If it continues to show inconsistent data, please contact us so we can look into this further with you: https://support.google.com/fitbit/gethelp
Rated 1 out of 5 stars
Roll the dice,it's only money, buy again next year
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fitbits blow. The predecessors and the Charge 5, 6 only last about a year until they stop working, or fitbit decides to brick them with an update. You can count on that. The app is meh and is ridiculously overpriced for premium data. They are however, the most comfortable to wear.
This review is from Google - Fitbit Charge 6 Advanced Fitness & Health Tracker - Works with Android and iOS - Porcelain - (2023)
No, I would not recommend this to a friendRated 1 out of 5 stars
2 in a week- STAY AWAY!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute crap. I've ordered 2 of these, both are broken and will not hold a charge. I've went online, youtube, google, and talked to 3 customer service representatives, HORRIBLE product, returning the 2nd tomorrow. Nobody can explain why this is happening, all of the plastic has been removed that they were shipped in. DON'T BUY! If you do make sure you get the warranty- you'll need it!
This review is from Google - Fitbit Charge 6 Advanced Fitness & Health Tracker - Works with Android and iOS - Porcelain - (2023)
No, I would not recommend this to a friendRated 2 out of 5 stars
Bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t sync with iPhone, doesn’t track my sleep, barely tracks heart rate, can’t tell when I’m exercising, battery lasts 2 days. I will be returning.
This review is from Google - Fitbit Charge 6 Advanced Fitness & Health Tracker - Works with Android and iOS - Obsidian - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, there. We're sorry to hear that you're experiencing multiple issues on your Fitbit Charge 6. We recommend trying these syncing tips: https://support.google.com/fitbit/answer/14236618
To track your sleep, you can also check out the tips here: https://support.google.com/fitbit/answer/14236407
For heart rate troubleshooting tips, please visit this: https://support.google.com/fitbit/answer/14236612
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 2 out of 5 stars
not a good fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the watch stops syncing with my phone every morning. I have to re-synch it every day. my previous fitbit never had this problem.
This review is from Google - Fitbit Charge 6 Advanced Fitness & Health Tracker - Works with Android and iOS - Coral - (2023)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Carl. We're sorry to hear that your Fitbit Charge 6 is not syncing to your phone. We recommend trying these syncing tips: https://support.google.com/fitbit/answer/14236618
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Disappointed longtime user
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my fifth purchase of a Fitbit product. Likely my last. First I had to abandon (forced) my active Fitbit account and sign up with a gmail account that I never use and now don’t get my emails and notifications unless I check the mandatory gmail account. Not convenient. The durability of the device has not been as strong as previous models. Chaulk me up as a disappointed loyal user who does not support the manufacturer dictates and mandates to their products and platforms. Not a good customer experience.
This review is from Google - Fitbit Charge 6 Advanced Fitness & Health Tracker - Works with Android and iOS - Obsidian - (2023)
No, I would not recommend this to a friend