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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1992 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the product's impressive battery life and strong overall performance. They also frequently praise its ease of use, accurate heart rate monitoring, and surprisingly good sleep tracking. Conversely, some customers have noted issues with the band, inconsistent connectivity, and the need for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,992 reviews
  • Rated 5 out of 5 stars

    Great watch, heart and fitness tracker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit! This is my second one. My first didn’t hold charge after 2 1/2 years. I bought this one and it is perfect size for me. It’s not to big, but big enough I can read the face easily. I wear my Fitbit all the time and it discovered that I have Afib at night along with sleep apnea. Life saving for me! Highly recommend! Keeps track of exercise and steps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and comfy watch to messier your steps and excercise

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Good customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First purchase screen went blank first day rebooted, third day happened again but screen would not turn on after rebooting. Return was easy, no hassle, quick. The second has been working great. There are features I have yet to use, but very happy with the tracking of physical activity and sleep, which were my primary goals. The rubber wristband sometimes irritates my skin, but overall comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Fitbit. One of my biggest issues with smart whatches is that they are so heavy, So heavy that i don't end up wearing them or i can't wait to take it off which then makes the watch useless as I want to track my steps. I love that the battery last for days, its easy to clean, and that it's a small profile .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Fitbit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Fitbit - Charge 6. It keeps a good charge, looks good on my arm, and has a great variety of watch faces to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Fitness Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast charging. Long battery life - almost a week. Easy to use, intuitive screen. Option to opt out of notifications. GPS built in. Lightweight fit on wrist. Accuracy of steps is on point. Free Fitbit Premium for 6 months. Amazing sleep data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tracy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streamlining fit. Normally I don’t wear a watch but this one is very comfortable. Young man at Best Buy was very patient with me explaining the watch and the expectations of it. Has lots of features to explore.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery last a long time. I tend to only charge it while taking a shower and it lasts the whole day. Pretty comfortable band and is secure

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Charger 6

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely like the options that come on the Charger 6. However, the battery life is poor and the charging system is sub par. Trying to get a good charge connection has been challenging. Based on reviews I’d read that said 4-5 days was a factor in making the purchase. I’ve found the battery to last 2 days. Disappointing.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, JonnG. We’re sorry to see you’re running into battery issues on the Charge 6. The device should be able to go 7 days between charges — here are some tips to reduce battery consumption:

      1. Turn off always-on display.
      2. Use phone GPS instead of built-in GPS.
      3. Dim the screen or enable auto brightness.

      Here’s a link with additional tips: https://support.google.com/fitbit/answer/14226518

      If these steps don’t work, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Fitbit charge 6! It is sleek and works great at tracking my steps as well as my sleep. I highly recommend the charge 6

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Fantastic upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic upgrade from the charge 2 that I had previously. More features, but features I will actually use. Better screen I can see in daylight and a much smarter way to read messages on the screen. Also does a much better job tracking my heart rate than my old one. Band feels more durable and is definitely more comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beefy fitness tracker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is awesome, pretty advanced especially for runners! It has many features, you can even track your macros in the app. There are some small faults, but it has been one of my favorite smart watches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great watch if you just need to track your fitness but would like more features on it and bigger size.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit Charge 6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has a lot of great features. This is the second item that has barely lasted 1 year so be sure to buy the warranty for replacement.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, Peanut. While we’re happy you’re enjoying all the features on the Charge 6, we hear your concerns with your device not lasting as long as anticipated. We’d be happy to investigate and see what may be happening and get your device to stay operational — when you have a moment, reach out to us here: https://support.google.com/fitbit/gethelp

  • Rated 5 out of 5 stars

    Fitbit charge 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace charge 5 because of battery issues. But this charge 6 is so much nicer with the extra features! I love the coral color band. I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thanks for the Advice Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This I like. Good job. And the salesperson was helpful

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    + A lot of measurements. Easy to setup. Good battery. - Small screen. Not so many features as in watches.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Simple and functional

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is the best, I wear it to sleep for tracking and only have to charge it when I shower or get ready in the mornings. Tracking workouts is a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Must have gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help with my health to monitor my sleep as I have sleep apnea. I track my steps to motivate me to move more and monitor my heart rate as well as use Google pay

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for reminders and keeping me on track. My daughter and I both bought one.

    I would recommend this to a friend