Customer Ratings & Reviews
- Model:
- FB424BKBK-US
- SKU:
- 12009522
Rating by feature
- Battery Life
Rating 4.8 out of 5 stars
- Durability
Rating 4.7 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the product's excellent battery life, overall performance as a multifunctional fitness tracker, and ease of use. Many also appreciate its small size, slim design, lightweight nature, and accurate tracking for sleep, steps, and heart rate, along with its water resistance. However, some users have noted concerns regarding the band's thickness, the absence of built-in GPS, and limited connectivity for making calls.
This summary was generated by AI based on customer reviews.
Sleep monitor doesn’t work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleep monitor is a scam - I have problems staying asleep, and one evening I was up pretty much all night (maybe 1.5 hours of sleep) - and this said I had one of the best nights sleep around 8+ hours. Step tracker works fine, but pretty much exactly same as my iPhone - so no need to wear this all the time. Wouldn’t recommend.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, MabookAirMan.
We're sorry to hear about your Inspire 3's sleep tracking issue.
We have troubleshooting steps that may help improve how your tracker detects your sleep:
1. Restart the device: https://help.fitbit.com/articles/en_US/Help_article/1186/
2. Confirm that the device is snug on your wrist before sleeping (the green lights shouldn't be visible)
3. Try sleeping with the device on your non-dominant hand.
But if the issue persists, please contact us so we can help you in finding a better resolution. You can reach our help page here: https://myhelp.fitbit.com/s/support
No Proper Data Received
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I was expecting. Continued getting zero data on health issues. The reported data on this tracker are very poor. Could not get a breakdown of daily/weekly use.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, Light. Sorry the Inspire 3 wasn’t quite what you were expecting. We hear your concerns and would like to investigate them further to get your device running smoothly — when you get a second, talk to us here: https://support.google.com/fitbit/gethelp?hl=en
Fit bit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fitbit keeps old records with health connect when pairing with what you think is your log of health data with your "newly purchased" device the devices software is buggy and allows un secure app data transmission allowing anyone to use your Fitbit from any mobile device
No, I would not recommend this to a friendInspire 3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from an Alta HR that was on its last leg to the Inspire 3 which I absolutely LOVE! The display is bright and easy to read and the size is perfect for my wrist.
I would recommend this to a friendCould be better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it has options and is interactive, it does not maintain contact with the skin even though I tried many positions on my arm. The intermittent contact makes the heart rate during exercise erratic. This impacts every other metric it’s measuring (makes it worse). It doesn’t consistently measure calories, heart rate zone activity, etc.
No, I would not recommend this to a friend
Not Recommended
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Takes about 8 tries every. single. time. to sync data with app (and yes, I’ve already gone through their lousy troubleshooting tips dozens of times). Touchscreen is also garbage and only works 50% of the time.
No, I would not recommend this to a friendAwful - Item or Best Buy's failure unknown
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give zero stars if that were possible. Hands down this is the worst purchase I have ever made. Open box item. Within weeks of the return window, the fitness tracker failed and would not charge. I have no idea if it was an issue with the fitness tracker or Best Buy's failure to assure the item was, in fact, worthy of sale and use. I
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, DebS. We're sorry to hear that your Fitbit Inspire 3 is not charging. We recommend giving your Fitbit a restart by going to this link: https://support.google.com/fitbit/answer/14194938
You can also try these battery charging tips: https://support.google.com/fitbit/answer/14225530
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Didn't last long
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device malfunctioned within two weeks. The display showed more than one thing at a time and you couldn't flip through. I tried to replace it and was told they are out of stock everywhere so I had to upgrade.
No, I would not recommend this to a friendBurn hazzard.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know how people use these. The contacts on the back burned my wife's wrist after less than one day of use.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, MarkC. We’re sorry to hear about your experience with the Inspire 3. We’d like to get in contact with you and create a case. Please reach out to us at your earliest convenience: https://support.google.com/fitbit/gethelp?hl=en
Lori S
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t get it to turn on!!! And yes it charged! Not sure if I should just return
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, LoriS. Sorry you’re having power issues on the Inspire 3 — we get how frustrating that can be. Normally, a quick reset can solve those issues — here’s how:
1. Connect your device to the charging cable.
2. Press and hold the button or buttons on your tracker for 10 seconds.
3. Release the button. When the tracker vibrates and shows the Fitbit logo, your tracker has restarted.
Here’s a link with more information: https://support.google.com/fitbit/answer/14194938
We’re just a click away if you need us: https://support.google.com/fitbit/gethelp?hl=en
senior fitness nut
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small screen. Difficult to read without a magnifying glass. Do not recommend.
No, I would not recommend this to a friendLasted 2 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second fitbit I've had in a 6 month period. Both screens stopped working. It's too bad because I love the fitbit app and device. Feel lost without it. Getting tired of replacing them.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Belle16061. We're sorry to hear that your Inspire 3's display has stopped working. To help you out, please sync in the Fitbit app by tapping the device icon on the upper left, then Fitbit device, and then Sync Now. Also, try a restart by following these steps: https://help.fitbit.com/articles/en_US/Help_article/1186.htm If you need further assistance, feel free to reach out to our support channels: https://myhelp.fitbit.com/s/support?language=en_US
Michelle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sent messages saying congratulations you did 13,000 steps today, looked at unit..it said 10,000. Sent messages Saying great job swimming today twice, I stand at work all day, said my heart rate was the same moving and resting. i returned the unit.
No, I would not recommend this to a friendInaccurate step counter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Fitbit did not accurately record all steps. The faster you walk the further behind it gets. I followed all the recommended steps on the Fitbit Technical support pages to get the correct count but it never changed the results.
No, I would not recommend this to a friendStep counter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a glorified step counter. As soon as it got a little wet it stopped working well for the heart rate.
No, I would not recommend this to a friendsleek design but need oxygen reading during the da
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oxygen was only measured when you slept and to sleep with a watch on is not comfortable.
I would recommend this to a friendsmall face
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the face and step tracker is hard to read. I'll check out different faces for it. The wife likes her basic watch but is slowly getting the habit down.
I would recommend this to a friendFitbit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy had the best deal on this model and had it in stock. Very easy on-line purchase and pick up at the store
I would recommend this to a friendFitbit inspire 3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my sister for christmas ! So far shes enjoying it ! Very nice product for the price .
I would recommend this to a friendRetired
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Fitbit seems to be functioning properly. I had to exchange the original Fitbit for another new one.
I would recommend this to a friend