Customer Ratings & Reviews

LOVE my little Fit Bit Inspire 3. It is comfy and not bulky like some others.

Reluctantly visted the West LA store at the recommendation of one of their on-line "chat session" managers suggesting that I speak with a in-store manager to resolve a pricing issue. Seemed unreasonable that I'd need to visit the store when the pricing issue related to an attempted on-line purchase. I got to the store (11/26/24 p.m.) and asked to speak with the general manager. A younger female employee came up and asked what I needed - I asked if she was the General Store manager - and she stated she was. I found that hard to believe based on the way she was dressed and her abrupt attitude so I asked again if she were the General Store manager - and she again said yes. I explained the issue and that I was directed by an on-line chat support supervisor (by the name of Cess) to visit the store where he was confident the store manager would be able to resolve the issue. But after laying it all out, the self-proclaimed General Store Manager (Sandra) basically told me to pound sand. Details aren't important - the point being it was a waste of my time, and I don't like being lied to (direction provided by the chat support supervisor), and I don't need rudeness from a dishonest employee. As I turned to leave the store I asked another employee if she was in fact the General Store manager and he told me she was not - so I guess being lied to by multiple employees ( chat supervisor "Cess" and rude instore manager "Sandra") is what, common practice? I asked the male employee what the General Store managers name was and another near-by employee blurted out "we don't have to give you that information".... as though the manager's name is some kind of secret. Yet more rudeness. Employees at this location are disrespectful and indifferent to customers (you know, those annoying beings that are one of the only reasons they have an in-store job). So, guess we'll be taking our shopping dollars elsewhere. Suggested upcoming New Years resolution for the West LA Best Buy Associate Team (CUSTOMER SERVICE TRAINING!!!)

Very stylish. Bought this as a birthday gift for our son. He loves it.

Nice upgrade from my previous Inspire. Though I do miss the Tile component. It really helps me keep on track

My wife seems happy with the item when she remembers to wear it.

wonderful opportunity for experienced professionals training, especially guidance

My daughter loves this. It gets her thinking about getting up and moving and meeting her move goals.

Bought this for my boyfriend’s birthday and realized the box had been opened. This was not an open box purchase. Gave it to my boyfriend anyway before we returned it to the store; we’d been sold a grimy used Fitbit with hardened muck deep in the grooves and no charger in the box. Like, it was REALLY used, and again, purchased new. I can’t speak to the product features because we returned for credit, but was pretty surprised!

This watch does a great job of tracking your health.

Makes me think about: Water consumption Sleep Activity level Helps me get off the couch

I love it. I like how i can see my sp02 level. I love lilac color

My wife wanted a simple and lowkey tracker. Not a fan of the Apple Watch and this checked all boxes

Oldest son gift for Christmas. He love it enjoyed it.

My father loves it! He’s been tracking his steps daily! Perfect gift for Father’s Day!

Replaced my Fitbit Versa 2 I liked the slim style and colorful wristband.

Love this tracker. I wanted an upgrade from my Charge 2 and I am happy with my decision.

Good quality. Easy to move through the app and device.

This is an excellent fitbit! The device is light and has a low profile so it doesn't look bulky.

It works like it should. Not as fancy as a smart watch.

Bought it for our granddaughter and she love's it would buy it again ty