Customer Ratings & Reviews

Fitbit - Sense 2 has an awesome battery life! So glad the previous Sense watch expired.

This is a great fitness watch with some neat features. Battery life is great, I can go almost a full week without recharging. The charging cord design and functionality has also been improved and has a magnetized attachment. The band has improved over prior fit bits models. It would difficult for it to fall off your arm or fir someone to steal it off your arm because they think its an apple product. I love the look, the heart rate info, step counter and sleep functions. It gives you missed call notifications and change the watch face display from your cell phone. Overall a really great investment. I had my prior fit bit for over 5 years. I would buy again. Price is worth it.

This was a last minute Christmas present that wound up one of the best presents.

Received the Fitbit the day after I ordered . The product works great. Very satisfied.

I got this for my wife’s birthday and she is just in love with it! She like the badges she gets for her steps lol.

Watch band it's a little bit harder compared to the Fitbit Sense.

Love everything this Fitbit has to offer it does everything I need it to do and some

Best Fitbit smartwatch to date. Plenty of functions: maps, text message, answer calls- you name it. I’m

great information and easy to use. I am on my fourth one since they do have a limited self-life which is only about 18 months.

Great product, reasonable price. Just wished the last one would have lasted longer than 2 years.

Love the watch and all it can do. However, you do need to download additional apps to make certain functions work. Don't care for that part. I am still working with the watch to learn more about it. Love it!!

Good fitbit. Taking phonecalls on it is a bit of a challenge. But it does its job as far as tracking staps and heartrate

this has helped me with my goals for exercises and heart rate shows its great.

I've had really good experience with past Fitbit models, so I was very excited to own this device. I was particularly interested in the heart rate monitor and ECG features. Unfortunately, the ECG feature worked sporadically with an Error/restart device message; restarting the device caused me to lose unsynchronized data. Also, the heart rate feature was consistently inaccurate, which I proved when I wore the device during a stress test. The heart rate on the device was 17 beats lower at peak than the doctor's EKG equipment. When I wore both my new and old Fitbits at the same time during exercise, the different was 10-12 beats lower than my old Fitbit. During low or resting heart rate periods, the device appeared pretty accurate. That said, I liked the look, feel, and on-device phone calls. However, I had to return it because the accuracy of the device to me is more important than the rest of the bells and whistles.

I bought this to monitor my blood sugar easier (there is a watch face that allows it), but realized the newer versions are no longer a supported SDK by Dexcom. I have been using it to monitor my heart rate and steps and it does an amazing job of shoqing me what else i need to see, monitoring my sleep, and giving me incentives. It stays charged for DAYS even with constant use.

I bought this fit bit for my wife last september and it has worked like a champ for her. She was running ~ 10 miles a day and it worked well for her heart rate monitoring and exercise logging. It also routinely monitors her wellness and lets her know when to take a break which she really needs since she doesn't know when to quite sometimes. The watch unfortunately died unexpectedly and I got onto fitbit.com and chatted with support personnell and they sent me replacement options within 10 minutes or so. It was super painless. Hopefully the replacement arrives shortly

Maybe too early to review given I’ve had it two days. But my first impression is terrible. I just came from a Pebble Time so that’s my comparison point. The watch has so far crashed on me 4 times. Go out of Bluetooth range for more than 30 minutes and the watch basically falls apart forgetting how to do anything. Like it forgot how to keep time. It lost 6 minutes after just two hours of being detached. I couldn’t access any features because it couldn’t remember how to repaint the screen and remove the previous screen. So everything just stacked on top of each other. It even refused to turn off the screen because I guess it forgot how to do that too. Find my phone and suddenly everything works as normal again. It is sluggish. It is confusing. Half the things you try on it it tells you to just open the app in your phone instead. I want it to show my emails but don’t vibrate every single time. Can’t do that. Going to wake you up on every spam. So no emails at all. And it only works with Gmail app or Outlook and nothing else. Want to hook up to Outlook for my calendar events at work. But no, if you do that it just notifies you about every single email and vibrates again. I get 1000 emails a day. So no events either. It emphasizes stress sensing. But this watch is so frustrating that it asks me every 40 minutes how I’m feeling because it detected something. I paid $300, you should be able to tell me. Why ask? Also my Pebble was set to vibrate if something bad happened so I’m conditioned to be stressed when my watch does this (on purpose). So no stress sensing either. At least battery life is surprisingly good and beats my 7+ year old Pebble with its 7+ year old battery. How Fitbit bought Pebble and Pebble failed is beyond me. The only good part is I’m a Total Tech member which means 60 day returns. I’m probably going to do so unless some major improvements come out by then. I’ll re-review if things get better.

I've owned several fitbit's (Blaze, ionic, Sense) decided to try out new Sense 2. Liked the screen seemed little more vibrant. However im not sure why but during workouts the timer would keep freezing after the few seconds where screen would normally turn off However screen stayed on but the numbers froze at that spot. However when i would rewake it, it would show the numbers as if it didnt stop. Called spoke with customer service twice. 1st time did the whole factory reset bs stuff tried it again same issue. Called back tried some different settings same thing though. I tried again looking up some help myself again but couldn't find anything so decided just to return it and went back to using original Sense

The new Fitbit Sense 2 is so much better than any other Fitbit I've had and I've been wearing them since they first came to market. Excellent produxt that just keeps getting better.

Really enjoying the sense 2.Longer battery life and updated face and band features.Updated heart and health features are great! Easy to read features are a blessing.