Customer Ratings & Reviews

Bought this fitbit model to track my sleep and heart rate. It has other neat features for calories, steps tracking, weather info, and ECG. Don’t give it a full five star as instead of providing a real time reading for oxygen saturation it only provides an average 02 while you are sleeping. The sleep tracking seems to require recalibration every so often because for me it started counting sleep hours when I was just resting. Also, the wrist band that came with my fitbit gave me an allergic reaction and had to get another one.

Really good fitness watch. I used this primarily to track my heart rate and steps. It did both accurately. I would still be using but I bought an Apple Watch.

I purchased the Fitbit Sense to replace my Versa, which I had for seven years and absolutely loved. Unfortunately, my experience with the Sense has been nothing but frustrating. When it arrived, the box was already open, which should have been my first red flag. I can’t help but feel like I may have received a refurbished or previously returned device. Updating the firmware was a nightmare. The update kept crashing, and it took me several days of researching and troubleshooting just to get it to complete. Even after that, the issues continued. Whenever I set an alarm and press the side button, the screen turns completely white, and I have to restart the entire watch. This makes me worry about how long this device will last, especially compared to my Versa, which was reliable for so many years. I truly wanted to love the Sense, but the ongoing problems have been disappointing. Looking back, I wish I had returned it the moment I saw the box was already opened.

I’ve owned almost all of the fitbits they’ve put out and I really like this one. All the functions I want. I’ve also owned the Apple 4, and the Apple Watch 7. Both were great too, but Fitbit is more focused on the functions I want.

So simple yet effective!! I don’t need to charge me watch but every three days!!! Amazing!!

Great alternative to the Apple Watch. Lots of features and more importantly, the battery stays on for a good 5-6 days.

Husband loves it! It helps him keep up with various aspects if his health.

[Employee of bestbuy] I enjoy the health and fitness tracking capabilities

This watch is awesome so many health apps and can answer calls on my watch. Volume isn’t the best battery life is great. You do have to subscribe to get certain apps but I didn’t. The basic apps is all I need.

Better then the old one with more to do on it picks up my message

Love my Fitbit Sense 2. It is comfortable to wear . The battery life is very good.

I bought this Fitbit after being diagnosed with Afib, it has helped immensely with showing my heart rate and oxygen levels as well as indicated I was in Afib while sleeping.

Great smartwatch that captures a bunch of health stats and is user friendly. Great battery life (4-5 days on a charge). Large selection of watch faces and display choices. Pairs with other health related apps.

Love everything Fit bit. I love these watches better than my Apple watches. Yes I have about four of them . Love tracking my walks calories HR and it GPS my 2.5 miles daily walked making a map on the app. It beautiful too

It was time to upgrade and I’m glad I picked this one. I workout quite a bit and work in construction area and this one has been able to keep up with my busy life. I’ve had it for a little over 2 months and have 0 complaints.

I bought this after researching the difference between the Fitbit and the Pixel. I have the Pixel phone and assumed it would be the better option to get the same brand. I decided to try the Fitbit and I am glad I did. I love all the features about this watch and cant wait to keep using.

Watch is an excellent addition to daily life activities. Setup was quick and easy. Instructions were quite helpful. Design is good and color is exactually what I wanted. Watch will be enjoyed daily for many years.

The only complaint is the GPS tracking. It does not stay connected when cycling. The exercise I do the most! (ex: if I ride 15 miles it only indicates 9.5)

I have had this watch since January 2023 it has worked great until a week ago. It just stopped, screen wont come on and it wont sink to my phone.

Easy to set up and maintains all data I wanted. Large screen and large numbers can be seen easily.