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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1819 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers regard the Sense 2 Advanced Health Smartwatch highly for its battery life, ease of use, and overall performance. Users appreciate features like sleep tracking, heart rate monitoring, and the improved screen quality. However, some customers have reported issues with band comfort and connectivity. A few users have also mentioned problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,819 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has an excellent battery life with a lot of advanced features. I believe it is an a brilliant watch for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a nice watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is attractive and has good battery life. I like the features. The step count is not always accurate though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product at great price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at great price. Good for tracking health and fitness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, everything works well! I an very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inly issue i am alergic to the band, so i had to order a new one

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, ChrisJ. We're sorry to hear that you're experiencing discomfort with the band of your Fitbit Sense 2. We recommend trying these tips:

      * Keep the band and area under the device clean and dry
      * Make sure the band isn’t too tight
      * Give your wrist an occasional break—remove the device for an hour after prolonged wear

      Find our complete wear-and-care instructions at fitbit.com/global/us/product-care. After your symptoms subside, try wearing your device again while using the tips above. If your symptoms return, we suggest you stop wearing the device and consider one of our alternative band options. If you’re using a band made by another manufacturer, instead use the Fitbit band that came with your device.

      If the issue persists, please contact our Support Team at https://goo.gle/contactfitbit for further assistance.

  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this watch for three days and I in love. It stays charged a lot longer than my old Versa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep it on me all the time even in the shower very long battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice watch.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch as a gift for my wife. The watch is sharp looking and from what my wife says, it is easy to setup and use day to day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch.....lots of great health monitors. Bery comfortable and easy to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love don't care for the original band, I do love how easy it is to change and the many options there are to choose from!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it lots of features and built well worth the money would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife, she seems to enjoy it. She had an old Fitbit that was hard to charge up. This one seems to provide more options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is very user friendly with features that assist you in your day to day activities. It has also has health and stress check in alerts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit is amazing amd does everything i could ask for and more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life good design good charging cord iffy as same as original sense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great. Its comfortable battery life is good. This was a great purchase

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Vanilla Smartwatch, but works

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a really “vanilla” smart watch. Do not buy the subscription that comes with it as the free version has pretty much everything you need. The app interface itself is horrible for iOS and the watch has very basic functionality. It can’t control music on the iPhone. I do like that it’s waterproof and it’s been really helpful for sleep tracking and distance tracking.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Battery Life!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Fitbit more than my Apple watch! It does everything that Apple's watch does, but lasts for DAYS!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrating & Disappointing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been so dissatisfied with a tech purchase. Fitbit Sense 2 is unreliable and unpredictable. Almost never lights up whan I raise my arm to check the time. Sleep stats rarely match up with when I actually go to bed. Weather app hardly ever shows updated, accurate info. The ECG app - the main reason I purchased - is very finicky and I usually have to turn the device off to get it to read pulse. Also, regarding heart monitor functions, the app inexplicably says people with AFib are not supposed to use the AFib notification feature. I use it anyway, but the data provided when AFib is detected is basically useless - no chart and the data can't be exported into any format that I could share with my cardiologist. I just have an expensive, bad watch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Watch. Replaced my wife’s Apple Watch with this. It’s affordable. The charge lasts days.

    I would recommend this to a friend