Customer Ratings & Reviews

First time taking it out of the box, unable to complete setup on 2 different Android devices. As soon as we enter the code it says “Something went wrong”. Google that. Tons of people having this issue over the years and getting anything from “wait for a new Fitbit app update” to warranty replacements. Unfortunately my girlfriend waited too long to set it up so it’s 2 weeks outside of the return window. Don’t usually expect this kind of issue out of the box. Really didn’t expect it to be this common. We’ll see how the replacement does.

Watch quality is really splendid and it works wonderfully

This amazing watch notifies me to manage my stress during high-stress situations, even when I am unaware. The EKG monitoring is why I purchased it, and it has yet to fail. I couldn't be happier!

Awesome. I can answer on my wrist and I can read Text messages on my wrist. I never have to take my phone out. And I can do my water aerobic classes with it on my wrist and locked.

Excellent Product best buy was great to work with on this our purchase! Very attentive very nice.

Love the watch, took a little time to adjust to this version.

Great watch.. It has lots of features and good support. Battery life could be better. Lasts 2 or 3 days.

I bought thus fitbit because all I needed was the pedometer and pulse monitor! I dont need the functions of smart watch! I had a Samsung watch and switched to this fitbit and I'm very happy with my purchase !

Loving my new fitbit, it was a replacement for my fitbit inspire which broke where the band attached. Bought this one for it's advanced features and using them all. I am a little disappointed in how often I need to charge it - does not hold a charge for more than a couple days

Awesome Fitbit watch accurate this was a great purchase for my husband I highly recommend if you are looking for a Fitbit watch this is the one to get.

I have been a fan of Fitbit for a long time. This is the third one I have purchased over several years. I’m sad to report that it is AWFUL! The GPS will not connect so for me, it is essentially useless. Geek Squad could not make it work nor has Fitbit customer service, so far. I bought it Feb 17, and it is useless. Best Buy didn’t offer to assist in any way, saying I was beyond the 14 day return period. I’m at a loss as to what to do next. I paid, with taxes $213.00. Looks like I through that money away!

I would recommend this smartwatch to anyone that is trying to get fit. The app has great features that go along with the watch. Its comfortable. Also when you are talking on it you feel like you are 007! Or inspector gadget!

I do like the watch with all it's apps. Find your phone is great but all the health apps give good info. I wanted this because it will tell you when you are in Afib and then you can track it. Hope it will hold up to getting wet washing dishes.

The screen is very fragile, after a year the battery does not hold much charge, I bought it for my wife and she says she liked the brand.

I have a Sense and decided to upgrade to Sense 2. I got it set up and used it for about 10 minutes and decided that it was not for me. I returned it and went back to my original Sense. They messed up when they removed all of the 3rd party apps that I actually use on my current Sense. Swiping right now only gives you stats and you are limited to a few apps. If you have never had a Sense and truly only want fitness info, this is the watch for you. If you like the "smart" options to the Sense, stick with the original Sense. You will not like the "upgrade."

If you’re looking for a device that tracks your health, this is it. It has EKG, sleep tracker and everything else. But it lacks simple tech like calendar, media player but the worst of it is that it doesn’t come with Spotify and there’s no even an option to download it. Besides I guess mine came with some issues, battery drains in 2 days and freezes frequently. PS you can’t use the EKG app in Mexico since it is not approved outside the US and in some countries. It feels nice, the screen does not come with the best resolution, there’s no so many apps and you’re not available to download third party apps.

Love the sense 2 and the price was great. It's been a really great watch. I wish fitbit would have the option for somethings other than a silicone band as it gives me a rash but quality is great. However the battery does not last but about three days on a full charge.

I love my watch. It lets me set reminders with my voice, ask Alexa questions, track workouts, set alarms by day of week and time, timers, check weather. Fitbit subscription is worth every penny and six months free is great. I'm good here.

I bought the watch for my son he loves it and he connected to his phone.

I prefer the charge over this one. I had to unpair and resync twice for no reason. Very annoying.