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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1819 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers regard the Sense 2 Advanced Health Smartwatch highly for its battery life, ease of use, and overall performance. Users appreciate features like sleep tracking, heart rate monitoring, and the improved screen quality. However, some customers have reported issues with band comfort and connectivity. A few users have also mentioned problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,819 reviews
  • Rated 5 out of 5 stars

    Sensa2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only wish the program for everything came with it. Can't afford the monthly payment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    William ennis

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased. to replace an older Fitbit wife like style and is working on getting use to different features of new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device but cumbersome to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the device and all of the features but simple things like putting a custom picture as your main display or changing time zones is clunky. Highly reccomemd for the array of features and the price but if you’re looking for an extension of your phone I would recommend getting a Pixel or Apple Watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My second fit bit, Sense 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for the original sense. It was losing battery power, being over 3 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best watch I have ever bought!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is very accurate. It tells you if you are in afib. Could be a life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for my Fitbit Sense. I like it and its functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Sale price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Fitbit versa and versa 2 and decided to switch due the sale prefer the strap on the sense 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FitBit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality at a competitive price. Best Buy offeres great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Have used previous models and this one is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch had an apple watch didnt like tbis one ans now i have this one and ill never go hack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fitbit sense 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    watch activated with no problems. good wrist strap. overall good so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geat fitness watch.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the graphics,but Fitbit app would not load properly. The lack of accessibility led me to exchange it for a Google Pixel 2. If all you want is a fitness app, this might be right for you if you can get it to work.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, CarolynD. We're sorry to hear that your Fitbit app is not loading properly. We're always looking for ways to improve, and we appreciate your feedback. We recommend force quitting your Fitbit app and restarting your phone. Please make sure to update your Fitbit app to the latest version (4.20). For more information, please visit this: https://support.google.com/fitbit/answer/14237011

      For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the upgrade! The added features are great. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed another Fitbit watch and I had the first one which broke on me in less than a year. The Fitbit sense 2 is way better than the original one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional quality in a trust brand. Price is competitive.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No third party apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have looked into this prior to purchasing. There aren’t any third party or music apps available for this product. I could go on a run with just my watch and wireless earbuds to listen to music I installed. Now I have to carry my phone to listen to music through it instead.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third fitbit in 10 years and still impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade from the Fitbit Charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this version of the FitBit. Great new features and ease of functions. Screen is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fitbit sense 2, it works great, pretty accurate. Like some of the new features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems OK for now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems like a good activity monitor watch for now. Not compared to Google pixel watch or iWatch.

    No, I would not recommend this to a friend