Customer Ratings & Reviews

I specifically told the salesperson what I wanted the fitbit to do. This fitbit doesn't do any of that.

Unfortunately I had to return this watch due to malfunction. Though no fault of Best Buy. This was the 2nd fitbit I purchased ( other watch was purchased elsewhere but had same malfuntions ) I will say, the customer service experience was superior.

This is the worst Fitbit watch I have purchased. It would not hold a charge and did not tell me my steps. I reached out to Fitbit, but all they did was send me two more that did the exact same thing. You would think a company like them would make it right but since COVID company's only care about the bottom line. I'm out of $219 and just bought a different one so I can record my workouts.

Bought this as a gift and she absolutely loved it . She’s into sports and fitness so it made a great Christmas present

Love everything about this watch….great tracking…bands are much easier to switch out than on the 1st Versa that I had…

This watch was nice but it didnt have what i wanted.

I got these for myself & my husband for health tracking. We asked if they could set them up for us at the store but said they could not. We bought them anyway and had trouble setting them up so returned both of them. Also we were not told to get some features you had to pay for a premium plan. They may have worked out well if someone could have taked the time to set them up for us?

Not happy with this watch at all. It was a Christmas gift and maybe this one is just a lemon but time is off by 4 hours and 23 minutes, most of the functions connecting to phone don’t work. Haven’t been able to figure out any fixes on our end. We’ll be trying to exchange it for Apple Watch after vacation.

Ok not that impressed based off the price. Would not recommend.

Love it! It's lighter than my old one. Ordered a different band. The one that came with it makes my arm sweat.

It froze all the time. Sometimes it would just be a black screen and i could do mothing with it. It was poorly made and hard a very hard time staying connected to my phone.

This Fitbit IS a lot nicer than any others that I've owned, however, the battery barely lasts 2 days, had I known that before purchasing, I would have gone with a different watch. Fitbits generally fall apart within a year, so if this one lives up to that history, it will be the last one I purchase.

All the features you loved from older Fitbits, pending an unlisted future update. It's fast but can't take calls

Nice watch. However it isn't really accurate when it comes to keeping track of sleep.

Great replacement for my Fitbit Sense. Very happy with the upgrade.

I really liked this item until the battery burned my skin. Needless to say, I returned the watch.

I bought this as an open box. First day trying to use it, would not work. Big red x came on display.

I am enjoying my Sense 2. I found it easy to sync with my phone. Much easier than my last Fit Bit.

Love the Fitbit Sense 2 has a long battery life but not to keen on the wristband giving me a rash

Works great, has oxygen readout for sleep time which I needed plus heart rate reading all the time.