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Customer Ratings & Reviews

$249.95

Customer reviews

Rating 4.4 out of 5 stars with 1819 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers regard the Sense 2 Advanced Health Smartwatch highly for its battery life, ease of use, and overall performance. Users appreciate features like sleep tracking, heart rate monitoring, and the improved screen quality. However, some customers have reported issues with band comfort and connectivity. A few users have also mentioned problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,819 reviews
  • Rated 3 out of 5 stars

    Overall long lasting smart watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the gold color, and it's long battery life. However, The touch screen sensor is weird. It sometimes turns off when I am still using it by fingers

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, Jimmy. We're sorry to hear about your device's screen sensor that turns off sometimes. We recommend you sync in the Fitbit app by tapping the device icon at the top-left corner > Fitbit device > Sync Now. Please also try to restart your device by following the steps here: https://support.google.com/fitbit/answer/14194938

      For further help, reach out through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a last minute Christmas present that wound up one of the best presents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the Fitbit the day after I ordered . The product works great. Very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife loves, its hers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife and she loves it. Does more than she wanted. We did change band out to magnetic one and its sweet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Original Buyer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch band it's a little bit harder compared to the Fitbit Sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smartwatch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Fitbit smartwatch to date. Plenty of functions: maps, text message, answer calls- you name it. I’m

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything this Fitbit has to offer it does everything I need it to do and some

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the watch.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife’s birthday and she is just in love with it! She like the badges she gets for her steps lol.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sense 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch and all it can do. However, you do need to download additional apps to make certain functions work. Don't care for that part. I am still working with the watch to learn more about it. Love it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Sense

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great information and easy to use. I am on my fourth one since they do have a limited self-life which is only about 18 months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, reasonable price. Just wished the last one would have lasted longer than 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it tells you it will

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to monitor my blood sugar easier (there is a watch face that allows it), but realized the newer versions are no longer a supported SDK by Dexcom. I have been using it to monitor my heart rate and steps and it does an amazing job of shoqing me what else i need to see, monitoring my sleep, and giving me incentives. It stays charged for DAYS even with constant use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch and great support

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fit bit for my wife last september and it has worked like a champ for her. She was running ~ 10 miles a day and it worked well for her heart rate monitoring and exercise logging. It also routinely monitors her wellness and lets her know when to take a break which she really needs since she doesn't know when to quite sometimes. The watch unfortunately died unexpectedly and I got onto fitbit.com and chatted with support personnell and they sent me replacement options within 10 minutes or so. It was super painless. Hopefully the replacement arrives shortly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit sense 2

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fitbit. Taking phonecalls on it is a bit of a challenge. But it does its job as far as tracking staps and heartrate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has helped me with my goals for exercises and heart rate shows its great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the 2!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the sense 2.Longer battery life and updated face and band features.Updated heart and health features are great! Easy to read features are a blessing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense 2 is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Fitbit Sense 2 is so much better than any other Fitbit I've had and I've been wearing them since they first came to market. Excellent produxt that just keeps getting better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my bew fitbit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Sense 2 is a stylish and feature-rich smartwatch. It excels in health tracking, offering accurate heart rate monitoring, stress management tools, and advanced sleep tracking. The vibrant display and long battery life make it a reliable companion for daily use. However, some users may find the interface a bit complex and the app experience could be more streamlined.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very accurate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had really good experience with past Fitbit models, so I was very excited to own this device. I was particularly interested in the heart rate monitor and ECG features. Unfortunately, the ECG feature worked sporadically with an Error/restart device message; restarting the device caused me to lose unsynchronized data. Also, the heart rate feature was consistently inaccurate, which I proved when I wore the device during a stress test. The heart rate on the device was 17 beats lower at peak than the doctor's EKG equipment. When I wore both my new and old Fitbits at the same time during exercise, the different was 10-12 beats lower than my old Fitbit. During low or resting heart rate periods, the device appeared pretty accurate. That said, I liked the look, feel, and on-device phone calls. However, I had to return it because the accuracy of the device to me is more important than the rest of the bells and whistles.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Time to get healthy.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing more important than your health. This watch does so much more than tell time. Heart rate, your sleep habits, body temperature and exercise. All you need to know.

    I would recommend this to a friend