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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1819 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers regard the Sense 2 Advanced Health Smartwatch highly for its battery life, ease of use, and overall performance. Users appreciate features like sleep tracking, heart rate monitoring, and the improved screen quality. However, some customers have reported issues with band comfort and connectivity. A few users have also mentioned problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,819 reviews
  • Rated 3 out of 5 stars

    Couldn’t track sleep

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t sense my sleep or skin temperature. This watch itself was very irritating to my skin I would get patches of rash, and it would overheat and I would also get burnt.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, VictoriaA. We’re sorry to hear about your experience with the Sense 2. We’d like to get in contact with you and create a case. Please reach out to us at your earliest convenience: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Nice watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this watch, but i was allergic to the band. And they didn’t offer me a different band.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch works great. Still learning everything that it can do. Got this watch more for the health benefits than anything else. So far do good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great battery, poor quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because of great battery life (true!), but sensor plates on back fell off after 9 months. Warranty not honored by Fitbit. Check fitbit forums, this is not uncommon.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, there. We're sorry to hear that the sensor plates on the back of your Fitbit Sense 2 fell off. Let's see if we can make this right - please reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and easy to use. Easy way to monitor multiple health factors

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I was hoping, but nope it's less than I thought.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew what I was getting, but to be fair I was hoping for improvements at least from the sense 1. It's basically the exact watch, but with less functionality. No wifi, no apps ( I can not even put the Starbucks or Spotify app on on it.) It's pretty clear Google is trying to split FITBIT this to be purely for health and sports tracking. (then again, why they would take away the music functions, etc?) Who knows. Either way this is NOT a $300.00 watch. But the Sense one, you'll be just as happy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great heart rate device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a good hr monitor and this worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone provides an excellent option to check m y heart function and motivates me to get up and move for cardiovascular health.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. value for money. Easy to remove and easy to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch! Provides me with the information I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my husband & he loved everything about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit - Sense 2 - the way to go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the new features. ive owned 3 others and this is the best. better than my samsung watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wstch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love it very sleek and large face on the clock

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just baught it and its faulty. It keeps not being able to connect to my bluetooth.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, RosalindaF. Sorry to hear you’re having trouble connecting Bluetooth on the Sense 2 — we get this can be frustrating. Here’s a few steps to resolve this:

      1. Uninstall and reinstall the Fitbit app.
      2. Try to manually sync your Fitbit device with your phone.
      3. Check your phone permissions.

      Here’s a link with more troubleshooting tips: https://support.google.com/fitbit/answer/14236618

      If these steps don’t work, feel free to reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Sense 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my sense 2! I really like the 02 monitor and being able to see my sleep habits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proper fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated software vs original Sense. Battery life 6 days + nice display. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfort and Move Reminders.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life. Multiple movement reminders possible with the "Move it! "watch face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great! Love the fit, the design and the tracking. It’s been very helpful. Set up was easy. Holds a charge for several days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch and all it can do. Price from Best Buy was great and delivery time was really fast!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No locate my phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like my watch to locate my phone as my previous model - Versa

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Thanks for asking, LynnC. Good news! The Sense 2 has a Find My Phone feature that will ring your phone and help you locate it. Here’s a link with more information: https://support.google.com/fitbit/answer/14237921