Customer Ratings & Reviews
- Model:
- FB521SRWT-US
- SKU:
- 6514038
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Durability
Rating 4.6 out of 5 stars
- Comfort
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers regard the Sense 2 Advanced Health Smartwatch highly for its battery life, ease of use, and overall performance. Users appreciate features like sleep tracking, heart rate monitoring, and the improved screen quality. However, some customers have reported issues with band comfort and connectivity. A few users have also mentioned problems with charging.
This summary was generated by AI based on customer reviews.
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Works great, charges fast, no issues pairing.
I would recommend this to a friendMy Fitbit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great but the audio is starting to break up. But all other functionalities work great. And it's pretty
I would recommend this to a friendGot it as a present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as a gift for my ma, not as good as my smart watch but overall not bad
No, I would not recommend this to a friendVillage Hit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my GG. She loves it! She showes it off to everyone in the Village
I would recommend this to a friendNever again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy again this smart watch brand.....
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there. We’re sorry to see you didn’t quite enjoy the Sense 2. We’d like to explore your experience further and find a resolution which works for you — when you’re ready, talk to us here: https://support.google.com/fitbit/gethelp?hl=en
Great product
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] My son loves it. Hes had a fitbit for a while and upgraded from the versa.
I would recommend this to a friendI expected better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My cardiologist recommended my getting a watch that monitored for AFIB and recorded an EKG. I was using an Inspire 3 at the time. I bought the Sense 2 and much prefer the Inspire’s response. The Sense2 is work. Sometimes it responds and sometimes it doesn’t. I wish I’d chosen a different watch.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, MurielR. We're sorry to hear that your Fitbit Sense 2 screen is intermittently unresponsive. We recommend that you sync your Fitbit Sense 2, then try to restart it by following the steps here: https://support.google.com/fitbit/answer/14194938
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Massively disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having a Versa 2 stop working days after the warranty period had expired, I bought the Sense 2. WHAT A MISTAKE! It sometimes does not record at all for hours. The step counter is useless since it counts arm movements, not steps (ditto for the Versa). The Floor counter only records when it wants to. With all that in mind, I have no idea about the accuracy of any of the other activity recordings. On the positive side, it shows the correct time. At least the watch has one function that seems to work. But I can get that feature from any watch that costs a whole lot less. Fitbit watches are a scam in my opinion. Too bad I like the lightness of the watch and the snug fit. But that does not make up for what the watch fails to do. This will be my second and LAST Fitbit device.
No, I would not recommend this to a friendOld lady
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having difficulty getting it to work with phone. I am not real tech savvy. Wish there were better written directions
I would recommend this to a friendGreat watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I don’t like is that I don’t see the face of the time I have to press the bottom on the watch but other than that I love it
I would recommend this to a friendA smartwatch for all your health questions.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It performs as advertised and really looks great when worn as a wristwatch.
I would recommend this to a friendQuit working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last year I bought the Sense; it quit charging after 11 months and since it was still under warranty I was able to trade it for the Sense 2. I really liked the new Sense 2! However, after having it less than a week it wouldn't work. I gave up and got a Galaxy watch. If I could have the Fitbit Sense 2 work, I'd prefer it to the Galaxy, but at this point I'm not willing to take the chance.
No, I would not recommend this to a friendSense 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave it as a birthday gift for my son. It is very reliable when it comes to monitoring health and fitness activities.
I would recommend this to a friendSense 2
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been very pleased with this Fitbit. For awhike had an issue with getting it to sync, but with the recent update it now syncs quickly.
I would recommend this to a friendTrying something different next time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The feel is good. The screen is not as easily maneuvered as the versa. The Bluetooth is constantly disconnecting from my phone.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, NicoleH. Sorry to hear you having trouble with keeping connected to your phone on the Sense 2. Here’s a few steps to resolve this problem:
1. Uninstall and reinstall the Fitbit app
2. Try to manually sync your Fitbit device
3. Check your phone permissions
Here’s a link with more troubleshooting tips: https://support.google.com/fitbit/answer/14236618
If these steps don’t work, feel free to reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Great watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best watch. Its works great for workout.
I would recommend this to a friendBroke after 2 weeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had my watch for about 2 weeks before the band came off and caused the face to crack.
No, I would not recommend this to a friendBelt issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The peoduct is good. I liked it howver myvskin is allergic to the belt.
I would recommend this to a friendBrand response from FitBit Team
Posted .Hi, EdwardC. Thanks for the feedback, and we're sorry to hear about your experience. Safety concerns are taken very seriously by Fitbit. If you haven't done so, please try our wear and care tips: https://support.google.com/product-documentation/answer/14225145 If the issue persists, feel free to reach out to our support channels at: https://goo.gle/contactfitbit
FitBit Sense Two watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my FitBit watch the service was beautiful at Best Buy. Love the store and customer service
I would recommend this to a friendGreat quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dope watch this brand is awesomeness! No better watch out there in my opinion. Can’t go wrong.
I would recommend this to a friend