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Customer Ratings & Reviews

$249.95

Customer reviews

Rating 4.4 out of 5 stars with 1819 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers regard the Sense 2 Advanced Health Smartwatch highly for its battery life, ease of use, and overall performance. Users appreciate features like sleep tracking, heart rate monitoring, and the improved screen quality. However, some customers have reported issues with band comfort and connectivity. A few users have also mentioned problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,819 reviews
  • Rated 5 out of 5 stars

    Love It!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.. Replaced with original Sense - bands all still fit!! Reminders to move and text and email alerts are so easy to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FITBIT FOR THE WIN!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stand by Fitbit’s. I have always loved them for my mom because she isn’t an Apple girl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Birthday Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides a variety of info on health-related items and fits well on my wife's arm with a colorful band. It was a great birthday gift and she really likes it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit- Sense 2

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what i need it to do, but I cannot find the correct bands I want for it. Wanted to by one for myself, but they are never in stock at Bestbuy Store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful item. It has all the health tracking features that I use. And I charges very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He likes it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice smartwatch/ fitness tracker. My husband likes the sleep tracker and other features Battery life is about 5 days.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible purchase! Don’t buy this Fitbit Tracker

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one of these and it broke after two months and Fitbit would not give me another item to replace it. I will never get one of these again.!!!!

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, EricaC. We’re sorry to hear about your experience with the Sense 2 and our support team. We’d like to look further into your concerns and get a solution for you. When you get a second, reach out to us here: https://support.google.com/fitbit/gethelp

  • Rated 5 out of 5 stars

    Sense 2

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sense 2. Fitbit has the best watches for monitoring sleep. I use this to monitor sleep and to monitor my afib.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional and stylish too. Had the options we were looking for at a reasonable price point.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This never worked for me!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My doctor recommended this. I was to monitor several things, but could never get this to 'connect' with anything. They refused to work with me, so I was stuck with this useless FitBit.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, REvgran. Sorry you’re having a hard time connecting your Sense 2 to your phone — we get how frustrating it can be. Here are a few troubleshooting tips to get your device running smoothly:

      1. Uninstall and reinstall the Fitbit app.
      2. Remove your Fitbit device from your account and phone.
      3. Check your phone’s Bluetooth and internet access.

      Here’s a link for more troubleshooting: https://support.google.com/fitbit/answer/14236618

      We’re here to lend a helping hand: https://support.google.com/fitbit/gethelp?hl=env

  • Rated 3 out of 5 stars

    Fitbit Watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, but the directions are very confusing. Battery life is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch. Only issue I have is that the find your phone feature doesn’t ever work. Going to keep my Apple Watch around due to this fail.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my husband, and in less than a year, it has stopped tracking his runs and steps. It was literally bought in October 2023, and it stopped working in September 2024. Fitbit is not being beneficial regarding the matter.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Warning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The health monitoring is worth the money. This has helped me monitor stress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has everything you need!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitness smartwatch to track all of your needs at a much cheaper price than any apple/samsung watch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Band aid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great except for the band. It didn’t last a week.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice high tech watch

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my wife. She loves it. Wishes more band selections.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will do a better review once it’s out of the wrapping from under the Christmas tree.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the first one and i like it. So naturally i like the Sense 2. However, it over compensate the mileage when i track my hike.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good but some issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice watch but battery life isn't as long as advertised and I was unable to activate the promised 6-month Premium trial

    I would recommend this to a friend