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Customer reviews

Rating 4.4 out of 5 stars with 1823 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers are pleased with the Sense 2 Advanced Health Smartwatch's long battery life and ease of use, finding it easy to operate and providing comprehensive health and fitness tracking, particularly sleep and heart rate monitoring. Many appreciate the numerous features and accurate step tracking. However, some users experienced issues with the watch band causing skin irritation, and others reported concerns about screen size and GPS accuracy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,823 reviews
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love's it'. Gives all her vitals ,when she's needs them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good watch for exercise and swimming too.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart watch. Does a great job with counting calories and figuring when I'm working out. I hardly ever start the watch when im exercising so the sense feature helps me keep track of my exercise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitbit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An early Christmas gift for son. The last fit bit broke, and this is a great replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The exact Fitbit I wanted was in stock & ready for me to pick in a quick timeframe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Watch Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for his birthday and he just loves the watch and what it does for him. The salesperson was a gem and I personally appreciatate the customer service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great health watch!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great to help a person take control of their health.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch with multi-function faces available. Can easily link up with phone app, but only basic items. All advanced items have to be downloaded separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense 2 next gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this sense 2 for my mom. I helped load the app. It connected to the fairly quickly. Not really sure what all the differences are in comparison to to the one I have. It charges quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch but did have to do one reset as it would not charge/turn on. Online search for hard reset got it back up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing piece of product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item as a birthday gift for my boyfriend and he is absolutely in love with it! He loves the way that it fits on him as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replace the strap

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but the plastic strap is causing irritation!!

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, GermA. While we’re glad you’re enjoying the Sense 2, we’re sorry to hear about your experience with the band. We’d like to get in contact with you and create a case. Please reach out to us at your earliest convenience: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smt watch great service at Best Buy where picked it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    App issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it long, but it seems the features in the app have been changed since i got my original Versa, and not for the best. It hung up once when i was trying to change watch face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit bit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lol ve my new fitbit. I wear it twenty four seven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch.Good size.Very confortable.Many options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's Sense 2 stopped working after only a year but still had a warranty as well as it was covered by Total Tech. Took the old one in and they exchanged it without questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new watch....I have worn different Fitbit styles over the years, but this is the best one yet, sometimes I have to keep looking at my wrist to make sure it is still there as it is so very comfortable and lite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit bit Watch

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the watch!! I first thought that the size was going to be too big but I actually like how it looks. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Very comfortable on the wrist and it tracks everything I need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Really disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed with this Fitbit. I've had Fitbits in the past, so I was excited about this smart watch one. After an update though, it kept rebooting itself to where it kept wiping out all my alarms I had set on the watch. I tried to get a replacement, but the replacement did the same thing with the update.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, Stacie. We're sorry to hear that your replacement Sense 2 kept rebooting itself. To help you out, please sync in the Fitbit app by tapping the Devices/Battery indicator > the Fitbit device > Sync Now. Also, try a restart: https://support.google.com/fitbit/answer/14194938

      If the issue persists, feel free to reach out to our support channels at: https://goo.gle/contactfitbit