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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1823 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers are pleased with the Sense 2 Advanced Health Smartwatch's long battery life and ease of use, finding it easy to operate and providing comprehensive health and fitness tracking, particularly sleep and heart rate monitoring. Many appreciate the numerous features and accurate step tracking. However, some users experienced issues with the watch band causing skin irritation, and others reported concerns about screen size and GPS accuracy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,823 reviews
  • Rated 5 out of 5 stars

    Retiree

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the Sense 2. It is great! This is my third Fitbit I did not realize all the data that it could provide: Health data is very important. Don't for your steps!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ability to keep things in check. All the necessary data

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sense 2 Fitbit - great upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Fitbit Sense2 The only issue I have is my sense calls feature keeps disconnecting so I have to “re-pair” the device all the time Otherwise it is AWESOME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Fitbit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an upgrade and this was great. I shop around and did my research and the value for product for my needs is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Sense2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent screen that is easy for me to read. I appreciate the reminders to keep moving. For the price a good product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sense 2-- not bad but could be better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had done a little more research for buying this. I like it and what it does but in some ways it has less functionality than my Versa 2. No way to connect wireless headphones on the Sense2. Third party app installation is gone. The apps Fitbit offers are very limited. I do like that you can answer the phone and talk directly through the Sense2.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tip*** if you’re not receiving text message notifications go to the Fitbit app notifications settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Garmin band connections broke and was looking for something similar is size and shape. Only downsize is I wear it all the time and the battery only lasts about a week

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned our Fitbit that we purchased, because it was defective. We paid the $40 to have the new one set up, and we ended up having to set sone things our self. It is stull bot doing everything that it should.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, KarenR. We're sorry you had issues setting up your Sense 2. We'd be happy to look into this matter and make sure you're all set up and ready to go. When you get a second, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Great Health Smartwatch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife as she is trying to keep up with her steps during the dat in order to stay in better shape. She has a small wrist so it seems a little uncomfortable but she said that's not the watches fault.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    insight into health

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish it was easier to set up and follow all the functions it offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Fitbit App ! Great upgrade from original

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Love My Fitbit Sense 2 It Has All The Great Technology A Techie Like Me Or Any Other Techie Loves I Highly Recommend This Smart/Health/ Watch!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Heath Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 5th Fitbit. Both spouse and I have Sense 2. Better than Apple Watch, because exercise Data presents in Real Time unlike more expensive Apple which updates randomly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit watches work best for me. They are user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth more than Diamonds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday gift for my wife. It makes her happy to keep a record of her steps and exercises on her old Fitbit versa. This new Sense is more valuable to her than a Diamond watch. I had to keep her smiling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it so much I bought one for my daughter! I would recommend this as a gift that keeps on giving with all the things that it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Band could be better. Comes apart fairly easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best watch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second watch after breaking my other one I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch. Good price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my granddaughter and she's been very pleased so far. Shipping was delayed three times but it wasn't Best Buy's fault. It was FedEx.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs improvement or better bands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well the only draw back is the band is not very secure and falls off my wrist when I’m sleeping. Other than that it’s fine

    I would recommend this to a friend