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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1823 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers are pleased with the Sense 2 Advanced Health Smartwatch's long battery life and ease of use, finding it easy to operate and providing comprehensive health and fitness tracking, particularly sleep and heart rate monitoring. Many appreciate the numerous features and accurate step tracking. However, some users experienced issues with the watch band causing skin irritation, and others reported concerns about screen size and GPS accuracy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,823 reviews
  • Rated 5 out of 5 stars

    Great Watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch for everday use! Brought this for my husband and he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Engineer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great.the staff explained the the all the faction of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a family member. It has so many features and more importantly, it is very accurate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartwatch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had what I needed at the right price. Friendly service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replace or repair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working, wouldnt take a charge after 5 months

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, DianneK. Sorry to hear there were unexpected charging issues with your Sense 2. We’d be happy to see what may have happened and get you a resolution — get in touch with us when you can here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade form my 5 years old fitbit. Love the new feature and the large display.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. It was good looking within the price range I wanted to pay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product,..... .... ............ . .......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday gift for a friend who is trying to better his health. He loves this Fitbit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great cheaper option compared to the apple watch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sense 2 disappoints.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not measure for breathing, afib, history of pulse highs and lows, and sleep quality. Overall a disappointment. Comfortable to wear, battery performance, appearance and navigation. Reasonable price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense 2

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this as my backup watch in the event my other one takes a turn for the worse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice watch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice watch, operating system is great, I wish they had more variety of bands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Does everything and more that I need………..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    doesn't hold a charge for very long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is our 2nd Fitbit the first one wouldn't hold a charge, and the new one only holds a charge for 2-3 days.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, CharlesS. We're sorry to hear that your Fitbit Sense 2 battery is draining quickly. We recommend trying these tips to maximize your Fitbit's battery life: https://support.google.com/fitbit/answer/14226518

      For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it better than my iWatch. Traded in and it was an easy transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase. Would highly recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit Bit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent health monitoring tool. Perfect gift during holiday season.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see all the very good tracking options within affordable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but I feel like sometimes it’s not accurate. I switched from Garmin

    I would recommend this to a friend